A Glimpse into a “3P” Lean Space Design Process

Paul Levy has shared some photos and a video, from Boston's Beth Israel Deaconness Medical Center, that gives a glimpse into the design of...

Is Medical Education a Systemic Root Cause of Poor Quality?

I will try to be careful with this topic, since I'm obviously not a doctor. Criticism of doctors gets thrown around pretty easily around...

A Week of Lean and Patient Involvement at BIDMC

I had the opportunity to finally meet "e-Patient Dave" at the HIMSS conference about 10 days ago, where he spoke on the topic of...