Operational Excellence Mixtape: December 20, 2019 Ryan McCormack Dec 21, 2019 0 Mixtape Healthcare - Creating Value for Patients It's been 20 years since To Err is Human, the seminal!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: November 8, 2019 Ryan McCormack Nov 8, 2019 1 Mixtape Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated.!-->!-->!-->!-->!-->!-->!-->!-->…
Podcast #303 – Craig Deao, Effectively Engaging Employees… and… Mark Graban Mar 28, 2018 0 Interviews Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group. Today, we're talking about his…
I’m Speaking at @StuderGroup’s “What’s Right in… Mark Graban Jul 6, 2017 0 Blog When I first shifted into healthcare in 2005, many people recommended the book Hardwiring Excellence by Quint…
Watching the Steve Jobs “Lost Interview,” Part 2 Mark Graban Nov 6, 2012 0 Blog As I started writing about yesterday in Part 1, I recently viewed a lost video of Steve Jobs being interviewed in…
94% of Problems Are Really Caused By… Chuck Norris? Mark Graban Mar 21, 2012 6 Blog Since the webinar I'm doing later today for Gemba Academy (Using SPC to Make Better Management Decisions) allows!-->…