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"Rounding" and "Gemba Walks"

StuderGroup – The Magic of Rounding Here’s a good article from Quint Studer about “rounding” — something Lean folks might refer to as a “Gemba Walk.” Studer’s writing on leadership and management, although hardly referencing “Lean” or “Toyota,” is pretty…

What you Permit, you Promote

StuderGroup – Conversations with Quint Studer Another great discussion from Quint Studer’s management blog (I hate to call it a “healthcare blog” because that might keep you manufacturing leaders away). Here is a direct link to a post called “What…

Great Posts from Quint Studer

Quint Studer is a former hospital CEO who I’ve mentioned a lot here. He has an outstanding blog now. In his issues, he doesn’t talk about “lean” per se, but it absolutely applies, whether you are in healthcare or any…

New Quint Studer Leadership Blog

Sharing thoughts, ideas and suggestions on hardwiring success I’ve written before about former hospital CEO and healthcare consultant Quint Studer and his amazing book “Hardwiring Excellence.” I think it’s a great book even for manufacturing folks. Quint now has a…

Forced Rankings and Respect for Humanity

Fortune: The new rules – Jul. 11, 2006 Part of Fortune’s cover story about how Jack Welch’s “old rules” don’t apply anymore, this includes the “old” rule of annually removing your “C players” from the employee ranks. The “new” rule…