Lean Leap to Health Care #11 (click for Part #10) by Scott McDuffee “Have a nice day.” When my daughters were younger, they would cheerfully wave at everyone as we drove around with the top down on my Jeep Wrangler.…
Lean Leap to Health Care #6 (click for Part #5) by Scott McDuffee “With this resume, you will never even get looked at from anyone at a hospital,” she said, tossing my resume back at me. “And, what’s a Lean…
Eliminating He Said, She Said « Sharing thoughts, ideas and suggestions on hardwiring success I really like Quint Studer’s books, not just for healthcare, but as general leadership books (you can find his books on Amazon) In his most recent…
StuderGroup – The Magic of Rounding Here’s a good article from Quint Studer about “rounding” — something Lean folks might refer to as a “Gemba Walk.” Studer’s writing on leadership and management, although hardly referencing “Lean” or “Toyota,” is pretty…
StuderGroup – Conversations with Quint Studer Another great discussion from Quint Studer’s management blog (I hate to call it a “healthcare blog” because that might keep you manufacturing leaders away). Here is a direct link to a post called “What…
Quint Studer is a former hospital CEO who I’ve mentioned a lot here. He has an outstanding blog now. In his issues, he doesn’t talk about “lean” per se, but it absolutely applies, whether you are in healthcare or any…
Sharing thoughts, ideas and suggestions on hardwiring success I’ve written before about former hospital CEO and healthcare consultant Quint Studer and his amazing book “Hardwiring Excellence.” I think it’s a great book even for manufacturing folks. Quint now has a…
Fortune: The new rules – Jul. 11, 2006 Part of Fortune’s cover story about how Jack Welch’s “old rules” don’t apply any more, this includes the “old” rule of annually removing your “C players” from the employee ranks. The “new”…
Hardwiring Excellence by Quint Studer As I continue my journey in lean healthcare, I’m enjoying the chance to learn about the cultures of healthcare organizations. One book I’ve started reading could easily apply to lean efforts in any setting. The…
