Tag: Flow

If you've ever waited in a long Chick-fil-A drive-through line, chances are it was the most pleasant traffic jam you've experienced. Efficient, polite, and...

When it comes to delivering life-saving care, optimizing the entire system--not just individual components--can make all the difference. This principle is exemplified by the...

Scroll down for how to subscribe, transcript, and more My guest for Episode #520 of the Lean Blog Interviews Podcast is Bill Remy, CEO of...

Scroll down for how to subscribe, transcript, and more My guests for Episode #512 of the Lean Blog Interviews Podcast are Steve Pereira and Andrew...

At the recent Healthcare Systems Process Improvement conference, David B. Reid, P.E. from Chick-fil-A Restaurants brought up a very interesting point about the batch...

Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

This is the starting point for a blog post that I should expand on... after posting these initial thought fragments on LinkedIn. JIT might have...

Here is a photo that I took a few years ago at a Krispy Kreme store. For health reasons, I don't go there very...

Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engineer....

Joining me for Episode #339 of the podcast is Charles Protzman, author of a great number of Lean healthcare books. Today, we are talking...

I'm going to be away from the blog (and Twitter) through July 13, but here are some blog posts from Julys of years past. 2015: See...

A collection of creative videos was recently brought to my attention and I'd like to share them here. They are created by Dr. Mark...