What Bad Managers, Good Managers, and Great Managers Do
This is an article that I originally published on LinkedIn back in 2014. It was also picked up and re-published by…
Browsing Tag
Throwback
Am I Getting Over My Resistance to the Newer iPhones? Am I Still Ambivalent?
It's a bit of a Throwback Thursday... in October of 2017, I wrote this post about my, ahem, "resistance to…
Throwback Thursday: A Scary (?) Halloween Webinar About Managing Metrics
Happy Halloween! I'll actually be home to hand out treats as a countermeasure for possible tricks.
A year ago,…
#Throwback Thursday (and Updates): Bryce Harper, Home Runs, Attendance, and Game…
The Major League Baseball regular season has ended, so there's an opportunity to revisit some posts about…
I Can’t Believe You Can’t “Undo” This Thing in Microsoft…
Lean focuses on making it easy for people to do the right thing. We also work hard to "error proof" processes and…
#TBT: The Carrot and the Stick on Steroids
I haven't done a Throwback Thursday in a while, but here's a new one.
I was reminded of an article I wrote for…
Presentation About Kaizen and KaiNexus From 2013 [Video]
Recently, I stumbled across some video of me and Dr. Greg Jacobson giving a talk at a health system. I think it's…
#TBT: Happy National Nurses Week – Posts on #Lean and Nursing
This week is National Nurses Week. Nurses are highly skilled and, too often, are underappreciated.
Lean should…
#TBT: #Lean & #Baldrige at Mary Greeley Medical Center; Upcoming Webinar on…
I'm really happy to be playing the role of host for this free webinar that's being presented next Friday, March…
Throwback Thursday: A Look Back at Japan #Lean Healthcare Study Trips
For today's Throwback Thursday, I'd like to look back at some blog posts about the trips I took to Japan in 2012…
Throwback Thursday: Are We Training the Right People on Lean?
I'm teaching a daylong class on Lean healthcare today in San Antonio. It's something I've done twice a year for the…
#TBT: Idea-Driven Organizations are Still a Great Idea
Today, we're looking back at a podcast that I did back in 2015 with Alan G. Robinson, PhD, co-author of many…
#TBT: Podcast Interview with Dr. Greg Jacobson of @KaiNexus from 2011 (New PDF…
It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As…
#TBT: Kaizen Upon Kaizen in Meeting Scheduling (and a New Kaizen of Mine)
Kaizen is an incremental approach to problem solving and continuous improvement. We don't need to put pressure on…
Flashback Friday: Demolition Errors, Mistake Proofing, and Healthcare
In recent years, I've written two blog posts about the sad scenarios where the wrong building was demolished by a…
Podcast #279: A Psychologist’s Use of Kaizen and What We Can Learn
Back in 2012, I did a podcast interview (Episode 153) with a psychologist and family therapist, Robert Maurer, PhD.…
#Throwback Thursday: My Interview with Paul O’Neill on Patient Safety &…
One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O'Neill back in 2011.…
#TBT: Don’t Blame the Kicker, Don’t Blame the Oscar Presenter, and…
Today's Post in <50 words: Lean thinkers don't blame individuals who are in a bad system, whether that's a…