I was reminded of an article I wrote for LinkedIn back in 2013:
The article begins:
There are a few cliché expressions that I've heard a lot of recently at healthcare conferences. Some of these clichés really need to be retired, including the phrases “carrot and the stick” and “on steroids.”
I thought of this post as I was reading a book written by Marcus Hammarberg, Salvation: The Bungsu Story: How Lean and Kanban saved a small hospital in Indonesia. Twice. And can help you reshape work in your company.
In the book, he talked about the Indonesian hospital's culture being extremely hierarchical, with most communication and ideas going in just one direction — from the top down. I'm never surprised that a hierarchical culture leads to staff appearing disengaged and unmotivated. So, then, managers resort to “the carrot or the stick,” meaning rewards or punishment.
But, as I wrote about on LinkedIn, that's not the origin of the phrase.
I also recorded a podcast with Marcus about his story and his book, which will be available soon.
And, again, a link to the article:
Thanks for checking it out.
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