The Late Paul O’Neill’s Playbook for Habitual Excellence [Video]
Today, I went for a brisk 50-minute walk on a sunny morning and my companion was the voice of the late Paul…
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Shannon
Remembering a Great Leader, Paul O’Neill (1935-2020)
Paul H. O'Neill, Sr. (1935 - 2020)
It was a sad weekend, hearing about the passing of Paul H O'Neill, Sr. on…
Quotes from Lean Healthcare PowerDay
Hello from Las Vegas, where I participated in a wonderful event yesterday, the Lean Healthcare PowerDay. Here are a…
My Essay in Naida Grunden’s New Book on Lean Design – Be Lean not…
I'm in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers,…
Dramatically Reducing Infections & Errors – Why Not Your Hospital?
When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety…