Tag: Shannon
Ryan McCormack’s Operational Excellence Mixtape: February 24th, 2023
Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...
The Late Paul O’Neill’s Playbook for Habitual Excellence [Video]
Today, I went for a brisk 50-minute walk on a sunny morning and my companion was the voice of the late Paul O'Neill as...
Remembering Paul O’Neill: A Legacy of Leadership and Safety
TL;DR: Paul O'Neill showed that safety isn't a metric--it's a leadership obligation, and the foundation for what he called habitual excellence.
It was a sad...
Quotes from Lean Healthcare PowerDay
Hello from Las Vegas, where I participated in a wonderful event yesterday, the Lean Healthcare PowerDay. Here are a few key quotes:
"That cry for...
My Essay in Naida Grunden’s New Book on Lean Design –...
I'm in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David...
Dramatically Reducing Infections & Errors – Why Not Your Hospital?
When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety that had been made in the Pittsburgh...
