One challenge with teaching Lean is that there isn’t aways a consistent definition that’s used by everybody. Some of the definitions are really bad. Some of them are just different from others. Let’s start with “different.” Is a lack of…
Mark’s note: Today’s post is something that Drew Locher originally published in his email newsletter (sign up here), but he’s allowing me to post it here. I’ve met Drew through the Lean Enterprise Institute, as we’re both LEI faculty members, and…
The One Thing Lean Six Sigma Gets Wrong About Lean? Mark’s Note: Today’s post is by Erwin van der Koogh, who is based in Australia. The thoughts and opinions here are his, though I agree with enough of them to…
I had a speaking engagement yesterday for a large system, with the audience consisting mainly of hospital CEOs and CFOs. I was able to be around for the entire morning, which included a really outstanding kickoff talk by the system…
I don’t often do a “cranky blog post,” but I’ve got a head cold (as I write this on 9/30) and I’ve gotten sucked into watching some free online “lean healthcare white belt” training that just makes me want to…
When I read John Seddon’s book Freedom from Command & Control: Rethinking Management for Lean Service, I was a fan. I thought, “Here is someone from the Dr. Deming lineage who has a good message about what’s wrong with traditional…
