Tag: Medium

Articles that I’ve shared and cross-posted to Medium.com.

Would an Oscars Ceremony With No Host Make Any Difference in...

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With Kevin Hart now definitively stating that he will not host the 2019 Oscars, it appears that the ceremony will move forward with a...

Lean Should be the Solution to Hospital Overwork or Understaffing

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The first part of this post is a pretty long introduction before sharing quotes and views from an article that raises concerns about Lean...

So, I Finally Left an iPad Behind in an Airplane Seatback...

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The "Miracle on the Hudson" was 10 years ago today. Read my blog post about hearing Sully speak at an event last year. I got...

Toyota as a “People Development Company”

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When I had the chance to go back to Japan last October with Honsha, there was a big focus on what the former Toyota...

One Way to Improve Your Lean Daily Management Board: From Lists...

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The other day, I saw a post on Twitter that included a few photos related to what's often called Lean Daily Management practices in a hospital. The spirit of my post is not meant to come across as "they're doing it wrong" but more in the spirit of "they're doing a lot of great things, but it would be better if..." If Lean Daily Management is supposed to be, at its core, about identifying opportunities for improvement, I'd hope they wouldn't be offended by my recommendations, but I also don't want to link to the Twitter post or call them out by name. I will pass along private feedback through a channel I have. But, I'm writing a post because what I see here is VERY common in different organizations (not just healthcare).

When “Resistance to Change” Is Really Something Very Different

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In some of the major Lean transformation stories (in manufacturing in healthcare) usually include stories about some percentage of managers, doctors, or employees who chose to leave the organization. This is often a badge of honor of sorts. Sometimes, those people get labeled as "concrete heads" (I term I think we shouldn't use, as I've blogged about). Is this really the right way to view things?

Should Lean Conferences Add a “Code of Conduct” for Speakers and...

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In today's post, I pose a question: Should the major Lean conferences adopt or adapt a practice that's now common at tech events, including Agile and Lean Startup events: a "Code of Conduct" for participants and attendees. Is this a countermeasure to a problem that doesn't exist in the Lean community? Or, is it still good to proactively encourage people to speak up to conference organizers if they are subject to bad behavior during the event? In this post, I get feedback and thoughts from the Lean Enterprise Institute, AME, Catalysis, Lean Frontiers, and the Shingo Institute.

How “Process Behavior Charts” Save Us Time and Help Us Sleep...

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I've been writing blog posts about using "process behavior charts" - a form of "Statistical Process Control (SPC) chart" or "control chart" that can be...

21 Things That Are Pretty Universal in My Global Lean Healthcare...

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I do a lot of work across the U.S., but I've also been very fortunate to work with hospitals, clinics, and health systems around...

What Bad Managers, Good Managers, and Great Managers Do

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Today's post is something that I wrote for a broader LinkedIn audience, but might have meaning and significance to my Lean readers: "What Bad Managers,...

Is it a Bad Idea to Pay a Lean Consultant Based...

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The price paid for most management consulting work is based on either a daily rate or some variation of a flat-rate fee based on...

Misinterpreting Deming: The Misuse of ‘Survival is not Mandatory’ in Lean...

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One of the more popular email signature quotes that I see (at least amongst Lean practitioners) is this priceless gem from Dr. W. Edwards...