Tag: Pittsburgh

Dramatically Reducing Infections & Errors – Why Not Your Hospital?

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When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety that had been made in the Pittsburgh...

Podcast #127 – Dr. Richard Shannon, on Lean, Quality & Patient...

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Podcast #127 is a very special conversation with a leader and a hero of mine in the world of patient safety, Richard P. Shannon,...