Why “On Deck Chairs” Can Improve a Covid Vaccination Clinic Flow and… Mark Graban Apr 3, 2021 5 Blog My previous post in this series: A Lean Guy Gets Vaccinated at Dodger Stadium On Saturday, March 6th, I had the!-->!-->!-->…
A Lean Guy Gets Vaccinated at Dodger Stadium Mark Graban Mar 27, 2021 0 Blog This past year, due to Covid, I wasn't able to be on site with a healthcare organization for 359 days. That's!-->…
Operational Excellence Mixtape: December 6, 2019 Ryan McCormack Dec 6, 2019 0 Mixtape Healthcare - Creating Value for Patients Does Lean "work" in hospitals in the US? Sort of,!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: November 22, 2019 Ryan McCormack Nov 22, 2019 1 Mixtape Healthcare - Creating Value for Patients Healthcare improvement is often done through QI projects in!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: November 8, 2019 Ryan McCormack Nov 8, 2019 1 Mixtape Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated.!-->!-->!-->!-->!-->!-->!-->!-->…
A Gemba Visit to a Hospital in Brazil: Huddles, Lean Improvement, and More Mark Graban Oct 21, 2019 6 Blog When I blogged a summary of my recent Brazil trip, I said I'd write more about my visit to a hospital... so here's!-->…
Lean: A Combination of “Why?” and “Why Not?” Mark Graban Jun 6, 2019 1 Audio When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality!-->…
Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at the ER Mark Graban Jan 15, 2019 0 Interviews My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the!-->!-->!-->…
Friday Night at the ER: Fun Learning Through a Tabletop Simulation Mark Graban Dec 5, 2018 4 Blog Actually being a patient in the emergency department is a learning experience, to say the least. I've done that…
A Tale of Two Dental Visits: Frustrating and Ideal Mark Graban Jul 27, 2018 5 Blog If a practice aims for "ideal care," how can there be so much waste and waiting one day, followed by a perfect…
How a Hospital in Malaysia Solved That Emergency Room Visibility Problem (And… Mark Graban Nov 30, 2017 1 Blog I saw this recent article from Malaysia: LEAN Healthcare: Reducing patient waiting times, one small step at a…
Toyota Helps Another Dallas-Area Hospital: The Parkland Emergency Department Mark Graban Nov 27, 2017 1 Blog Here is the headline from the Dallas Morning News: "How Toyota improved Parkland Hospital's ER -- with purple…
Texas Hospital Saves Money Occasionally With Lean Six Sigma… But Can Do… Mark Graban Sep 20, 2017 2 Blog I saw this headline the other day about University Medical Center in Lubbock, Texas: "UMC finds savings through…
How NOT to Improve Patient Flow: Laws, Targets, Blame, and Threats Mark Graban Aug 28, 2017 4 Blog Let's start by stating the obvious: it sucks to wait 24 hours or more on a stretcher in an emergency department…
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change? Mark Graban Mar 30, 2017 2 Blog This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But,…
Data Without Context Have No Meaning: Emergency Department Wait Time Billboards Mark Graban Feb 6, 2017 6 Blog Patients waiting too long for the E.D. is a problem around the world. Many U.S. hospitals put up billboards that…
Be Careful With “No Waiting Rooms” Just Like “Zero… Mark Graban Jun 13, 2016 4 Blog For decades, manufacturers have been tripped up by the simplistic idea that Lean is about "zero inventories." It!-->…
Congratulations on Reducing Waiting Times, But Lean Isn’t Just About Flow or… Mark Graban May 19, 2016 6 Audio I'm always happy to see success stories where healthcare organizations solve problems that matter through Lean…