Why “On Deck Chairs” Can Improve a Covid Vaccination Clinic Flow and… Mark Graban Apr 3, 2021 4 Blog My previous post in this series: A Lean Guy Gets Vaccinated at Dodger Stadium On Saturday, March 6th, I had the!-->!-->!-->…
A Lean Guy Gets Vaccinated at Dodger Stadium Mark Graban Mar 27, 2021 0 Blog This past year, due to Covid, I wasn't able to be on site with a healthcare organization for 359 days. That's!-->…
Operational Excellence Mixtape: December 6, 2019 Ryan McCormack Dec 6, 2019 0 Mixtape Healthcare - Creating Value for Patients Does Lean "work" in hospitals in the US? Sort of,!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: November 22, 2019 Ryan McCormack Nov 22, 2019 1 Mixtape Healthcare - Creating Value for Patients Healthcare improvement is often done through QI projects in!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: November 8, 2019 Ryan McCormack Nov 8, 2019 0 Mixtape Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated.!-->!-->!-->!-->!-->!-->!-->!-->…
A Gemba Visit to a Hospital in Brazil: Huddles, Lean Improvement, and More Mark Graban Oct 21, 2019 6 Blog When I blogged a summary of my recent Brazil trip, I said I'd write more about my visit to a hospital... so here's!-->…
Lean: A Combination of “Why?” and “Why Not?” Mark Graban Jun 6, 2019 1 Audio When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality!-->…
Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at the ER Mark Graban Jan 15, 2019 0 Interviews My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the!-->!-->!-->…
Friday Night at the ER: Fun Learning Through a Tabletop Simulation Mark Graban Dec 5, 2018 4 Blog Actually being a patient in the emergency department is a learning experience, to say the least. I've done that…
A Tale of Two Dental Visits: Frustrating and Ideal Mark Graban Jul 27, 2018 5 Blog If a practice aims for "ideal care," how can there be so much waste and waiting one day, followed by a perfect…
How a Hospital in Malaysia Solved That Emergency Room Visibility Problem (And… Mark Graban Nov 30, 2017 1 Blog I saw this recent article from Malaysia: LEAN Healthcare: Reducing patient waiting times, one small step at a…
Toyota Helps Another Dallas-Area Hospital: The Parkland Emergency Department Mark Graban Nov 27, 2017 1 Blog Here is the headline from the Dallas Morning News: "How Toyota improved Parkland Hospital's ER -- with purple…
Texas Hospital Saves Money Occasionally With Lean Six Sigma… But Can Do… Mark Graban Sep 20, 2017 2 Blog I saw this headline the other day about University Medical Center in Lubbock, Texas: "UMC finds savings through…
How NOT to Improve Patient Flow: Laws, Targets, Blame, and Threats Mark Graban Aug 28, 2017 4 Blog Let's start by stating the obvious: it sucks to wait 24 hours or more on a stretcher in an emergency department…
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change? Mark Graban Mar 30, 2017 2 Blog This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But,…
Data Without Context Have No Meaning: Emergency Department Wait Time Billboards Mark Graban Feb 6, 2017 6 Blog Patients waiting too long for the E.D. is a problem around the world. Many U.S. hospitals put up billboards that…
Be Careful With “No Waiting Rooms” Just Like “Zero… Mark Graban Jun 13, 2016 4 Audio For decades, manufacturers have been tripped up by the simplistic idea that Lean is about "zero inventories." It…
Congratulations on Reducing Waiting Times, But Lean Isn’t Just About Flow or… Mark Graban May 19, 2016 6 Audio I'm always happy to see success stories where healthcare organizations solve problems that matter through Lean…