tl;dr: Steve Spear’s “See, Solve, Share” model assumes people will raise problems, but in most organizations, fear and futility keep them quiet — which is why the model works better as “See, Share, Solve, Share,” with psychological safety as the…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make…
My guests for Episode #493 of the Lean Blog Interviews Podcast are Gene Kim and Steve Spear, co-authors of “Wiring the Winning Organization.” We talk about why so many organizations copy the visible practices of Toyota or Amazon — two…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and…
Steve Spear shares lessons from Hajime Oba, who founded Toyota’s Supplier Support Center (TSSC) and became one of the most influential teachers of the Toyota Production System in North America. In this episode, Spear describes how Mr. Oba looked at…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Paul O’Neill was a pioneer in establishing an all-encompassing pursuit of safety and zero harm as the path to excellence and profitability at Alcoa, and then…
My wife and I have been home in an Orlando condo building for the past month. In efforts to avoid the coronavirus (and to practice physical distancing to help flatten the curve), we’ve minimized trips out of the condo. There…
Returning to the podcast for Episode #358 is Steve Spear, a senior lecturer at MIT and author of the book The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition. He’s also the founder and co-creator of…
Healthcare – Creating Value for Patients “Imagine walking into a restaurant and being seated. Sometime after your meal, you receive the check and find an additional charge that was not indicated on the menu or previously mentioned by your waiter.…
I hope you’re a regular listener to my Lean Blog Podcast series, where I’ve interviewed authors and Lean leaders since 2006. I’ve been doing podcasts so long that they were trendy, then out of style, and now they’ve been fashionable…
My guest for Episode #262 is Steven J. Spear (@stevenjspear on Twitter). He is author of the fantastic book The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition. He’s a Senior Lecturer at the MIT Sloan School…
I’ve known Dr. Mark Jaben for a while now… we share not just a similar sounding name, but also a passion for healthcare improvement. You can hear my 2014 podcast with him about change and brain science. He’s recently written…
