Tag: Andon

The Real Lesson from Japan Wasn't Tools -- It Was Trust and Listening TL;DR: When a group of Ford and UAW leaders traveled to Japan...

TL;DR: Learning from mistakes requires more than problem-solving tools -- it requires psychological safety.In this Shingo Institute webinar, Mark Graban explains why fear and...

There's a common misconception about Toyota's "Andon" system, often expressed as: "When a team member pulls the cord, the line stops." But that's not entirely accurate,...

Scroll down for how to subscribe, transcript, and more My guest for Episode #489 of the Lean Blog Interviews Podcast is Ward Vuillemot, a seasoned...

Long story short: Things were broken on my blog where readers couldn't comment. That's now fixed. But I'll share the story of my problem...

I don't blog about every mistake I make (although it might seem otherwise, sometimes). I do try to share stories that might help illustrate...

Scroll down for info, videos about Lucid Motors, how to subscribe, and more My guest for Episode #410 of the Lean Blog Interviews podcast is...

In Episode 10 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh do their best to work through technology issues, as the Grinch clearly didn't...

Healthcare - Creating Value for Patients If you set a target without providing a clear path on how you want it achieved, and then punish staff when they fail...

Healthcare - Creating Value for Patients Transformation and quality improvement is rarely sustained without changing management behaviours and management systems. John Toussaint writes about the challenges...

Healthcare - Creating Value for Patients Globally, at least 5 patients die every minute due to unsafe care.  For Patient Safety Week, the World Health Organization...

tl;dr: Checklists don't prevent mistakes unless people actually use them, and they work best in cultures where it's safe to speak up. A missed...