How Checklists and the “Andon Cord” Concept Can Help With Webinars
For years, Dr. Greg Jacobson and I have used checklists when prepping for and running our various webinars via…
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Leaders & Lean: We Need to Better Support Doctors and Other Providers
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and…
The Academy Awards Add an Inspector, Practice “Andon Cord Pulls,”…
Tomorrow, my post will be about headlines that scream about ratings for The Oscars being "down from last year" or…
What We’re Looking Forward to Learning at the Toyota Plant Tour The KaiNexus…
Tomorrow, with the entire KaiNexus team, I'm going to visit the Toyota truck plant in San Antonio, the plant…
Live Blogging Day 1 of #HCSummit17 – #Lean Healthcare Transformation Summit …
I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California.
Follow on Twitter using…
A Lesson From Toyota: Thanking Employees for Pointing Out Problems Great story…
Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the…
The Oscars, An Embarrassing Preventable Error, #Lean, and Process Improvement
Alternative headline: “Poorly Designed Card Trips Up Beatty and Dunaway at The Oscars.” Or “A Bad Process Beats…
Lean is Not Just Process Improvement
In my travels, I often meet people or visit organizations that say something like: "We're doing Lean... we just…
Lean at UCLA Harbor Medical Center Featured by the BBC
The BBC radio program "The Science Hour" recently aired a program with a segment where an unexpected person (Dr.…
This Doctor is Upset About Something, But It Doesn’t Really Sound Like Lean
Now, there’s a story written by an emergency medicine physician, Dr. Brad Cotton, that appears in a publication…
Moving from “Visuals” to “Visual Management” and to…
I've been studying and working with Lean for 20 years now and I love Lean because I'm still learning and getting…
Is Your Lean Journey Being Embraced With “Open Arms?” Are you…
The phrase "Lean journey" is used widely to describe an organization's transformation over time. It's either a…
Lean Factories and Lean Hospitals Are Safer and They’re Better Listeners
When we introduce the idea of Lean to healthcare organizations, it's very common for somebody (often a senior…
10 Ways That Lean Concepts Respect & Support Healthcare Staff
Lean provides a philosophy and a management model that should be nothing but good for staff and patients. The idea…
Visiting and Touring the Toyota Tsutsumi Plant, Part 2
Last week, I wrote a post (part 1) looking back at our visit to the Toyota Tsutsumi factory that was part of our …
Throwback Thursday: GM Got Gamed & The Original Intent of Their Standup…
Continuing the "Throwback Thursday" theme for the 10th anniversary of my blog, today's post looks back at and…
Fear of speaking up is a broader problem, not just in military medicine
Announcement: Dr. Greg Jacobson and I are doing a new webinar for KaiNexus on "More Leadership Behaviors That…
A Hotel, Time Quotas, Systemic Problems, and Employees Not Having the Right Tools
I travel a lot and, thanks to my work, I'm pretty well attuned to the idea of not blaming individuals for systemic…