Tag: Andon
What Toyota’s 1992 Booklet Says About Stopping the Line, and What...
Picking up the thread from the previous post on Toyota's April 1992 publication "The Toyota Production System." This one's about the line-stop rope or...
Did Ford’s Andon Cord Problem Ever Get Fixed? Help Me Find...
In 2007, I wrote about a BBC article that included a number I've never quite been able to shake. Workers at Toyota's Georgetown, Kentucky...
What Ford and the UAW Really Learned from Japan: Listening, Respect,...
The Real Lesson from Japan Wasn't Tools -- It Was Trust and Listening
TL;DR: When a group of Ford and UAW leaders traveled to Japan...
My Shingo Webinar Recording on Learning from Mistakes and More
TL;DR: Learning from mistakes requires more than problem-solving tools -- it requires psychological safety.In this Shingo Institute webinar, Mark Graban explains why fear and...
Celebration of Errors From Aerospace to Tech Companies: The Lean Journey...
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My guest for Episode #489 of the Lean Blog Interviews Podcast is Ward Vuillemot, a seasoned...
Lessons in Problem-Solving: How We Fixed Broken Blog Comments on Lean...
Long story short: Things were broken on my blog where readers couldn't comment. That's now fixed. But I'll share the story of my problem...
3 Instances in 1 Day: Problems, Mistakes, and Countermeasures (Short-Term and...
I don't blog about every mistake I make (although it might seem otherwise, sometimes). I do try to share stories that might help illustrate...
Keith Champion of Lucid Motors on Built-In Quality and Lean EV...
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My guest for Episode #410 of the Lean Blog Interviews podcast is...
Episode #10 of the “Lean Whiskey” Podcast: The Grinch Stole our...
In Episode 10 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh do their best to work through technology issues, as the Grinch clearly didn't...
Operational Excellence Mixtape: October 25, 2019
Healthcare - Creating Value for Patients
If you set a target without providing a clear path on how you want it achieved, and then punish staff when they fail...
Operational Excellence Mixtape: October 11, 2019
Healthcare - Creating Value for Patients
Transformation and quality improvement is rarely sustained without changing management behaviours and management systems. John Toussaint writes about the challenges...
Operational Excellence Mixtape: September 27, 2019
Healthcare - Creating Value for Patients
Globally, at least 5 patients die every minute due to unsafe care. For Patient Safety Week, the World Health Organization...















