Tag: Andon

I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California. Follow on Twitter using the hashtag #HCSummit2017. If you're here at the event,...

Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the excellent book Toyota Culture: The Heart and Soul of the Toyota Way (written with Jeff Liker, who I just learned is retiring from the University of Michigan... more on that soon).

Alternative headline: “Poorly Designed Card Trips Up Beatty and Dunaway at The Oscars.” Or “A Bad Process Beats Warren Beatty Every Time.” What are the Lean lessons from this mistake?

In my travels, I often meet people or visit organizations that say something like: "We're doing Lean... we just call it Process Improvement." They have a "Process Improvement" (PI) department...

The BBC radio program "The Science Hour" recently aired a program with a segment where an unexpected person (Dr. Kevin Fong) to an unexpected...

Now, there’s a story written by an emergency medicine physician, Dr. Brad Cotton, that appears in a publication called “Emergency Medicine News” — FIRST PERSON: ‘We Fired Our Hospital’...

I've been studying and working with Lean for 20 years now and I love Lean because I'm still learning and getting better at this...

The phrase "Lean journey" is used widely to describe an organization's transformation over time. It's either a phrase that invokes helpful imagery or it's...

When we introduce the idea of Lean to healthcare organizations, it's very common for somebody (often a senior physician) to say something like, "But we...

Lean provides a philosophy and a management model that should be nothing but good for staff and patients. The idea of “respect for people” might sound nice in principle, but what does it mean in a practical sense...

Last week, I wrote a post (part 1) looking back at our visit to the Toyota Tsutsumi factory that was part of our Japan tour that took...

Continuing the "Throwback Thursday" theme for the 10th anniversary of my blog, today's post looks back at and builds upon one of my favorites...