Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real Kind) and EMS Mark Graban Apr 12, 2017 0 Interviews People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an…
… But I Do Have Time for Fire Fighting Mark Graban Mar 29, 2017 7 Blog This recent tweet of mine struck a nerve, apparently, based on the number of times it was liked and retweeted --…
Cartoon: There’s A Time & A Place to Fight Fires Mark Graban Jan 9, 2015 5 Blog Here's my latest cartoon collaboration with a skilled artist (and medical assistant), Carrie Schurman. You can…
Process Firefighting, Sometimes the Result of Process Arsonists? Mark Graban May 29, 2008 6 Blog "process arsonist" - Google Search I was talking with someone a few weeks back about the analogy of "fire…
Fire Fighting vs. Root Cause Problem Solving Mark Graban May 16, 2008 4 Blog Below is some of the text from edition #3 of the newsletter from my upcoming book Lean Hospitals: Improving…