Great White Paper: “No More Projects” (or “More Than…
I really enjoyed and appreciated this new white paper that was written by Dr. Lisa Yerian and Nate Hurle from The…
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My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful…
I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a…
Guest Post: Is Your Organization Practicing “Unlean Lean”?
Mark's note: Today's post is something that Drew Locher originally published in his email newsletter (sign up…
Recording: Free Webinar with Jon Miller on “Practical Problem Solving”
On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of "Practical Problem…
MDs Can Earn a CME Credit from AMA, Learning about Lean
Today, I'm sharing a link to some free "Lean 101" material that the AMA has created for physicians. I'm not sure…
Gemba Academy Podcasts – Jon Miller on “Practical Problem…
If you've got time over the weekend (or in the near future)... about three hours to be precise... these three four…
Cartoon: There’s A Time & A Place to Fight Fires
Here's my latest cartoon collaboration with a skilled artist (and medical assistant), Carrie Schurman. You can see…
“Quality Circles” Are Alive & Well in Japanese Organizations; We…
One question I was asked to ask during my Japan trip was to see if "Quality Circles" are still active in Japanese…
Another PDSA: Please Don’t…
PDSA, back to the days of Dr. Deming, has stood for Plan Do Study Adjust. A key point in the application of PDSA…
Live Blogging Day 1: Lean Healthcare Transformation Summit 2014
Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with …
Kaizen Tip: Just Do Its and Root Causes
In the Kaizen process, we ask everybody to identify problems (or opportunities) and then to write down an idea that…
Podcast #193 – Mark Jaben, MD on Lean, Change, and Our Brains
MP3 File (run time 35:10) My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean, and change.…
‘Lean and Green’ is Free
Mark's note: What follows is a guest post by Keivan Zokaei about the necessary and unsurprisingly overlap between…
A Lean Guy Visits Scott & White Hospital – Leader Standard Work,…
Hosted by Steve Hoeft, author of the book Stories from My Sensei: Two Decades of Lessons Learned Implementing…
Toyota Brings TPS & The Toyota Way to India – The Same Familiar…
Here's a fascinating article: "How Toyota brought its famed manufacturing method to India." The piece starts with a…
Start 2013 with “The Spirit of Kaizen”
As we enter the new year, it's a great time to reflect back on 2012 - what worked and what didn't work... what do…
The Newtown Tragedy – Our National Response and Problem Solving
As are many people across the United States and around the world, I'm saddened by the violence that claimed so many…
Videos: Lean in Daily Work at the University of Michigan Health System
If your organization blocks access to YouTube... shame on them. The videos I'm sharing here are two reasons you…