Tag: A3
My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful...
I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”
Guest Post: Is Your Organization Practicing “Unlean Lean”?
Mark's note: Today's post is something that Drew Locher originally published in his email newsletter (sign up here), but he's allowing me to post it...
Recording: Free Webinar with Jon Miller on “Practical Problem Solving”
On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of "Practical Problem Solving," a structured 8-step method for...
MDs Can Earn a CME Credit from AMA, Learning about Lean
Today, I'm sharing a link to some free "Lean 101" material that the AMA has created for physicians. I'm not sure when this initiative launched, but I just learned about it... the AMA is offering some online education about Lean in healthcare...
Gemba Academy Podcasts – Jon Miller on “Practical Problem Solving”
If you've got time over the weekend (or in the near future)... about three hours to be precise... these three four podcast episodes from Gemba...
Cartoon: There’s A Time & A Place to Fight Fires
Here's my latest cartoon collaboration with a skilled artist (and medical assistant), Carrie Schurman.
You can see the whole series via this link.
In the Lean world,...
Quality Circles Are Alive and Thriving in Japan: Lessons in A3...
TL;DR: Quality Circles are still thriving in Japanese hospitals and companies--rooted in the philosophy of developing people through structured problem solving. What some in...
Another PDSA: Please Don’t…
PDSA, back to the days of Dr. Deming, has stood for Plan Do Study Adjust.
A key point in the application of PDSA (and a...
Live Blogging Day 1: Lean Healthcare Transformation Summit 2014
Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others....
Why Not Every Lean Improvement Needs a Rapid Improvement Event
In the Kaizen process, we ask everyone--regardless of role or title--to identify problems (or opportunities) in their daily work. They're encouraged to write down...
Dr. Mark Jaben on Lean, Change, and How Our Brains Respond...
My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean, and change. Mark has been a guest blogger for me...
‘Lean and Green’ is Free
Mark's note: What follows is a guest post by Keivan Zokaei about the necessary and unsurprisingly overlap between Lean principles and environmental stewardship. I...















