Another PDSA: Please Don’t…

2
0

PDSA, back to the days of Dr. Deming, has stood for Plan Do Study Adjust.

A key point in the application of PDSA (and a key to A3 problem solving), is to avoid jumping to solutions.

We Plan — and this includes understanding the problem and the current state of our process or system. We don't jump right into Do.

These are hard habits to break, and this is especially true the higher up somebody is in an organization. For one, they have decades of bad habits. Secondly, they've often been promoted and rewarded for being the answer person… the one with the solutions. Getting things done and jumping to solutions have traditionally been rewarded.

So here's a new acronym for PDSA… somewhat tongue in cheek, but somewhat serious:

PDSA

Please Don't jump to Solutions Again

What does your organization do to teach people about not jumping to solutions? Maybe more importantly, what do you do to coach people on this? Do you have anyone coaching your senior leaders on this so they can set a good example for others in the organization?

 


What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.


Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

Get New Posts Sent To You

Select list(s):
Previous articleCNN Head Jeff Zucker Doesn’t Realize There’s a Culture of Fear at CNN?
Next articleMy Boss “Blanks” #Lean
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.