Ryan McCormack’s Operational Excellence Mixtape: September 23, 2022 Ryan McCormack Sep 23, 2022 0 Mixtape Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing!-->!-->!-->…
Webinar: Leadership for Equity and Engagement (For Vaccinations and Beyond) Mark Graban Dec 6, 2021 0 Blog Recently, I hosted and moderated a presentation / panel discussion webinar with a team from Legacy Health, a!-->…
Podcast #344 – David B. Reid, P.E., Lean & Kaizen Across Chick-fil-A… Mark Graban Jul 2, 2019 3 Interviews David Reid Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him from!-->!-->!-->…
A Lean Guy Reads “Health Leaders” on Nursing Retention and Leadership Mark Graban Apr 15, 2019 2 Blog Here's the latest in an occasional ongoing series I call "A Lean Guy Reads ________". Today, I'm reading!-->!-->!-->!-->!-->…
How 200 Jobs Were Saved by Engaging Employees in Continuous Improvement Jess Orr May 17, 2018 7 Blog Mark's Note: Today's post is the first guest post by Jess Orr, who you might remember from the webinars that she…
Podcast #303 – Craig Deao, Effectively Engaging Employees… and… Mark Graban Mar 28, 2018 0 Interviews Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group. Today, we're talking about his…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve Mark Graban Oct 10, 2017 1 Blog Thanks to those of you who sent me this HBR article: Doctors Feel Excluded from Health Care Value Efforts Hear…
Lean Blog Flashback to 2010: Lean Shouldn’t Stress People Out Mark Graban Oct 29, 2015 0 Blog Here is a post from today's date, October 29, 2010. It's a guest post by David Veech, who is now at Ohio State…
Take Care of Employees, They Can Take Care of Customers Mark Graban Sep 15, 2015 6 Blog As my breakfast platter was being rung up, I saw this sign behind the register (and came back to discretely take a…
NBA Listens to Employees, Goes Back to the Old Ball Mark Graban Dec 12, 2006 7 Blog NBA to ditch new ball, return to old Following up this earlier story about the lack of employee involvement,!-->!-->!-->…