Tag: Employee Engagement

Ryan McCormack’s Operational Excellence Mixtape: January 26, 2024

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Interview With Prof. Zeynep Ton On “The Case For Good Jobs”

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Joining us for Episode #477 of the Lean Blog Interviews Podcast is Zeynep Ton. She is a professor of the practice at the MIT Sloan School...

Ryan McCormack’s Operational Excellence Mixtape: May 19th, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Ryan McCormack’s Operational Excellence Mixtape: February 10th, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Ryan McCormack’s Operational Excellence Mixtape: September 23, 2022

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Insights about improvement, innovation,...

Webinar: Leadership for Equity and Engagement (For Vaccinations and Beyond)

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Recently, I hosted and moderated a presentation / panel discussion webinar with a team from Legacy Health, a health system that's based in Oregon....

Applying Lean and Kaizen at Chick-fil-A with David B. Reid, P.E....

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Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him from improvement work at Michelin Tire, to being...

A Lean Guy Reads “Health Leaders” on Nursing Retention and Leadership

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Here's the latest in an occasional ongoing series I call "A Lean Guy Reads ________". Today, I'm reading the latest issue of Health Leaders...

How 200 Jobs Were Saved by Engaging Employees in Continuous Improvement

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Mark's Note: Today's post is the first guest post by Jess Orr, who you might remember from the webinars that she did for KaiNexus. I hope you enjoy the post... As a continuous improvement practitioner, I recently faced a challenge that seemed nearly insurmountable.

Podcast #303 – Craig Deao, Effectively Engaging Employees… and Everyone Else

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Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group. Today, we're talking about his book The E-Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare. We'll talk about the differences between satisfaction and engagement, how to tell if people are engaged in their work, and how to engage various stakeholders, including employees, clinicians, and executives. We'll also talk about how Studer Group became a recipient of the Malcolm Baldridge National Quality Award in 2010.

Of Course Doctors Hate Being Excluded From Attempts to Improve

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Thanks to those of you who sent me this HBR article: Doctors Feel Excluded from Health Care Value Efforts Long story short... brought to you by...

Lean Blog Flashback to 2010: Lean Shouldn’t Stress People Out

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Here is a post from today's date, October 29, 2010. It's a guest post by David Veech, who is now at Ohio State University and their Fisher College of Business. Change isn't easy and Lean isn't easy... but it should help employees more than it stress them out. Here's David's post: