This mixtape-style post curates ideas and examples about making work better through systems, leadership, and culture. It challenges self-improvement thinking that assumes people need fixing, drawing on Oliver Burkeman and James Clear to argue that behavior is shaped more by…
tl;dr: Kaiteki is a Japanese management philosophy focused on comfort, purpose, and respect for people–and it helps explain why motivated employees and Lean success go hand in hand. During my most recent visit to Japan (as part of a tour…
This edition of Ryan McCormack’s Operational Excellence Mixtape examines the shifting balance between people, systems, and strategy in the pursuit of better performance. From Toyota’s hospital and vineyard-to-glass winemaking to the limits of automation at Starbucks, the selections highlight how…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make…
In this Lean Blog Interviews episode, Zeynep Ton explains why good jobs are not a perk or policy–but a system. We discuss her book The Case for Good Jobs, the Good Jobs System, and how dignity, fair pay, slack, and…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and Innovation Compliance vs. Creativity “Standardization kills creativity”. “It’s an…
Recently, I hosted and moderated a presentation / panel discussion webinar with a team from Legacy Health, a health system that’s based in Oregon. Their CEO, Kathryn Correia, by the way, is a former ThedaCare leader who is a great…
Chick-fil-A is widely known for fast service, high quality, and a strong culture–but behind that reputation is a deliberate approach to Lean and Kaizen that engages every employee in continuous improvement. In this podcast episode, I’m joined by David B.…
Here’s the latest in an occasional ongoing series I call “A Lean Guy Reads ________”. Today, I’m reading the latest issue of Health Leaders magazine (March/April 2019) whose cover features a number of stories about nursing retention. The lead article…
Mark's Note: Today's post is the first guest post by Jess Orr, who you might remember from the webinars that she did for KaiNexus. I hope you enjoy the post...
As a continuous improvement practitioner, I recently faced a challenge that seemed nearly insurmountable.
