Understanding Variation: A BBC Simulation of Hospital Surgical Deaths Mark Graban May 21, 2018 0 Blog I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June: Cambridge…
Are Minor League Baseball Games Getting Slower or Faster? Mark Graban Mar 29, 2018 0 Blog Are minor league games taking longer? Well, yes and no, depending on the league. My next book, Measures of…
Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look… Mark Graban Mar 8, 2018 3 Blog As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the…
Better Metrics & “Understanding Variation” – An Important… Mark Graban Jan 9, 2017 3 Audio My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to…
Ask This Question (Not This One) When Trying to Improve a Stable System Mark Graban Feb 16, 2016 3 Blog The Red Bead Kit As I've done before (and written about), I'll be facilitating the famed "Deming Red Bead!-->!-->!-->…
Are Hospitalists Ready to Get Serious About Reducing Waste and Improving Care? Mark Graban Apr 28, 2015 6 Audio I was quoted in two articles that appeared in "Today's Hospitalist": "Discharging Mr. Wood: Time to get…
Gemba Wine: Variation in Wine Seals and Variation in Customer Needs Mark Graban Aug 21, 2013 7 Blog My wife and I just got back from four days in Napa and Sonoma counties doing, ahem, "gemba walks" at a number of…