Attend With Me: Come Learn Statistical Process Control From Don Wheeler
For a long time, I've wanted to attend a "Statistical Process Control" (SPC) class taught by Donald J. Wheeler,…
Browsing Tag
SPC
Every Metric Has Variation – What Can We Learn from NCAA Football…
Last week, I saw a headline about a drop in NCAA college football attendance.
I wasn't satisfied with the two…
Visualizing Metrics & Managing Improvement Properly: Webinar Registration…
When managing a process and looking at results, the type of chart we use matters. The way we react to the chart…
Is Andre Drummond a Better Free Throw Shooter This Season?
Today's blog post -- it's not just about sports, it's about managing and measuring improvement...
What Do the “The Toyota Way” Books Say About Visual Metrics?
As I've been writing about "process behavior charts" - a simple, yet effective method for charting and reacting to…
The 2017 World Series Had the Most Home Runs Ever. So What?
If you watched this year's World Series, you saw a lot of home runs. There were many dramatic home runs in late…
What Do We Learn From Charting a Reduction in CLABSI Rates in Different Ways?
I'm in San Francisco for Lean Startup Week. Please say hi if you're here! Follow hashtag #LeanStartupWeek for…
2-Data-Point Comparisons vs. Charts – NBA Big Man 3-Point Shots and Lean…
So many of our business metrics are reported in terms of two-data point comparisons. How much did the…
Highlights from a Great Book: “The Leader’s Handbook”
I've been going through the book by the late Peter Scholtes: The Leader's Handbook: Making Things Happen, Getting…
If You React to Every Blip in the Metrics, Then Nothing is a Priority?
Here's another post on the theme of performance metrics, as I'm talking about next week at Lean Startup Week (see…
The Joy and the Pain of Overreacting to Metrics
As next week's Lean Startup Week approaches, I'm pretty laser focused on preparation for my:
Facilitation of…
Don’t Turn Your Performance Metrics into “Success Theater”
One of the phrases and concepts that I love from Eric Ries and The Lean Startup is the idea of "success theater,"…
How “Process Behavior Charts” Save Us Time and Help Us Sleep Better at…
I've been writing blog posts about using "process behavior charts" - a form of "Statistical Process…
Stop Wasting People’s Time (in a #LeanStartup or any Organization) by…
As Eric wrote about in The Lean Startup (and as many others say), time is the most precious commodity anybody has.…
You Get What You Incentivize? NBA Player Bonus Edition, Maurice Harkless
If you don't care about sports or statistical process analysis, this isn't the post for you... but it was…
What’s Demoralizing? The Colors on a Chart or Not Improving the System?
I forget what hospital these charts are even from, but it doesn't really matter. It's become more common, in my…
Lean is Not About Cutting Costs; 2 Data Point Comparisons in EDs & the NFL
Two pet peeves of mine are hearing people say things like "Lean is all about reducing waste" and or "Lean is all…
Managing With Red/Green Charts is Like Driving By Looking at the Rear-View Mirror
There's an expression that was used by Dr. W. Edwards Deming, and also by Dr. Don Wheeler, that says managing…