Are your improvement efforts falling flat, or are you constantly chasing red dots? Are you interested in improving the way we improve? I’ve had to re-tool my Cincinnati workshop (June 17th) since my collaboration partner is now, unfortunately, unable to…
Note: The original workshop concept had to be scrubbed because Chris Chapman had to back out. But Mark Graban will now be doing a full-day workshop. Improving the Way We Improve: Psychological Safety, Better Metrics, Smarter Leadership One Full-Day Workshop | Two Practical Sessions | One Powerful Transformation Join internationally…
Thanks to the Shingo Institute for inviting me to facilitate a half-day workshop at the Shingo Conference, being held this year in Orlando, April 16 and 17 dates to be determined. The workshop covers concepts and methods from my book…
In this post, I share links and information about two upcoming free webinars that I'm hosting this month, some 2018 workshops I'm doing again on better managing metrics, next year's Lean Healthcare Transformation Summit, and some online education about "Healthcare Kaizen" that I have opened up for public registration. Please check out all of the links, resources, and information...
I’m part of the crowd that asks the following of healthcare organizations and leaders: be transparent and share quality data with the public, be open about problems and realize that “no problems is a problem,” and practice continuous improvement in…
Next class: Boston, May 20 2015 I’m happy to be once again partnering with fellow Shingo Award recipient Jim Benson to teach our combined full-day “Lean for Knowledge Work” class. We did this together last year in Seattle and had…
