My Upcoming “Measures of Success” Workshops in SF, Toronto, Minneapolis, D.C. — and Other Cities?


It's always a fun day of learning when I get a chance to teach and facilitate my day-long workshop that will teach you the core concepts from my book Measures of Success.

Why take a workshop? Well, you'll get a chance to participate in the fantastic experiential learning that is the “Red Bead Game.” You can read about it in my book, but it's more powerful when you take part.

You'll also have the chance to get my coaching as you create your first “Process Behavior Chart” — using data that you bring with you or data that I provide. If you take the class, you'll also have access to my follow up coaching as you start using PBCs in your organization.

You'll learn how to react less, lead better, and improve more (as the subtitle of my book says). You can read more about the workshops on this page.

Upcoming Dates

Here is a summary of upcoming dates:

I'm also working with Ryan McCormack to bring this workshop to Winnipeg. We can also talk about how to bring this workshop to your organization or your city. Contact me if you'd like to discuss this.

Below is more info about these different dates…

San Francisco – March 21

I'm very happy to be partnering with Katie Anderson as she invited me to come do the workshop for her local AME Lean Consortium group members and others who would like to attend.

From the registration page:

This workshop is sponsored by the AME San Francisco Bay Area Consortium, but is open to anyone in our community who is interested in attending. If you would like to learn more about how your company can become part of the Consortium, please visit our website or contact Katie Anderson (

I believe there are just a few seats left in this workshop. It's being hosted at a hospital, but it's open to people from any industry.

Click to register

Other Possible Bay Area Dates – March 18-20

Long story short, I am going to be in the Bay Area the weekend before and am just going to stay around instead of flying home and back. That means I have time if you are interested in bringing my workshop to your organization.

Options include:

  • A flat rate for holding the workshop at your organization for a group up to 25 people.
  • We can also do something that's 1.5 or 2 days if you want to also have a strategy session about how to get started with incorporating Process Behavior Charts into Lean daily management or strategy deployment.
  • We can also combine this workshop with an additional daylong workshop on Kaizen-style continuous improvement or another experiential workshop on change management.
  • Another option is that you can partner with me to host a workshop with a revenue-sharing model. I have been trying to find somebody in Silicon Valley who might be willing to do this with me. Contact me if you'd like to discuss this.

Toronto – March 26

In Toronto, Chris Chapman invited me to come do a workshop in partnership with him and his “Systems Thinking TO” group.

As he posted on LinkedIn:

“Why learn to lead with a systems view? Because you want to react less, make better decisions, and create an environment where you and your employees can engage in the real work of improving and making a difference for each other and your customers.

A key supporting skill is learning to “read” the cues in the data that your organization generates so you know whether a crisis or opportunity is real or imagined. How? By learning about process behaviour charts.

Join us in Toronto on March 26, 2019 for a full-day workshop with Mark Graban who will be our experienced guide on how to leverage this powerful technique so you can react less, lead better, and improve more.”

Click to register

Here is a video chat about the workshop:

Minneapolis – April 16

Here, I've been invited by Joel Tosi and Dion Stewart (my collaborators for our “Lean Whiskey” event in Texas last year). I'm doing a workshop and then I'll be staying around to participate in a two-day event they are hosting. All of this is open for public registration.

Click to register for my workshop

From an email that Joel sent about the main two-day event:

“We wanted to provide an update on the event in April.

Confirmed Speakers

The following speakers are all confirmed.  We believe you will be as excited to hear from them as we are.  When we told the speakers about the theme and background of the conference, they were all excited to take part in ‘something different.'

They are still completing their sessions, but we wanted to give you some information about their backgrounds.

  • Kent Beck – Kent is the creator of XP, creator of JUnit, and has made many other contributions to our industry.  He has been exploring technical coaching and teaching for decades.  Author of the original ‘XP Explained' (the white book) – Kent is a humble, big brain.
  • Michael Nygard – Michael is the author behind the seminal book ‘Release It'.  Michael has most recently been helping organizations move to distributed architectures.
  • Mark Graban – Mark may be an outlier from the group as he is not a traditional technology person.  Mark works mostly with hospitals, helping them with continuous learning and continuous improvement programs that save lives.  Mark has been focusing recently on measuring change – separating signal from noise.  As many groups have been talking about how to measure impact in the dojo,  we could not think of anyone better than Mark.
  • Leah Cunningham – Leah is local to Minneapolis and has been coaching for years.  Leah has been looking into career burnout and burnout in IT.  We believe she has interesting ideas for us to consider with Dojos – namely around making sure coaches in the dojos do not get burned out.
  • Jane Cleland Huang – Jane has been a college professor. She taught at DePaul in Chicago and is currently a professor at Notre Dame.  She teaches in the computer science department.  She has written books around architecture and agile. Her research includes applying and teaching agile in mission critical spaces.
  • Tammy Butow – Tammy was one of the original engineers at DropBox, working with their resiliency teams (Chaos Engineering).  An early pioneer in the space, her approach on how controlled chaos helps teams learn is super interesting.

We are still considering adding one or two more invited speakers but feel the current lineup of speakers is already very solid.


We are working on the schedule now and are hoping to have the first pass of that ready in the next 2 weeks for some feedback.  In general, expect to see a blend of curated talks alongside community talks, with open space weaved in and out.”

Washington, D.C. – June 12

I'm also teaching this workshop for the third consecutive year before the annual Lean Healthcare Transformation Summit.

This is the premier Lean healthcare event in United States. I hope you can join me there and I hope you'll also register for my workshop. Click here and then look for “Pre-Summit Workshops” on the left side of the page.

What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.

Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

Get New Posts Sent To You

Select list(s):
Previous articleWebinar Preview (and Recording): Unlearn with Barry O’Reilly
Next articleMuda? Don’t Forget About Mura and Muri!
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.