Tag: Design

Good Design of Products or Processes Makes Doing the Right Thing...

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Good design, for products or processes, should be intuitive, if not obvious. In this post, I struggle with refueling my car, opening a trash can, and finding an auditorium seat writing surface. Hilarity ensues.

If a Toilet Requires Instructions, It’s Probably Badly Designed

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One of the more trivial things I saw on my recent vacation to Scotland and England was a badly designed toilet on a Virgin...

CBC on Lean in Saskatchewan Hospitals

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I've been to Saskatoon, Saskatchewan before -- in February. It was a very cold, snowy place, to say the least! But, there are many...

Podcast #148 – Naida Grunden & Charles Hagood on ‘Lean-Led Design’...

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Episode #148 is a conversation with a returning guest, Naida Grunden (previous episode) and her co-author Charles Hagood (of Healthcare Performance Partners), talking about...

Momentum of Lean Healthcare Design Continues to Build

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Oh geez, that's an awful pun in the post title. Sorry. As an increasing number of health systems are using "Lean design" approaches for...

Another Bad Design Example

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Let's go with a light thought and topic for a Sunday, considering there are sad examples of medical malfeasance and poor management oversight in...

Who Is Making Sure Things Work?

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Hamilton Beach HDC100B Pourover Pod Brewer Sorry for the blog downtime the past few days. I had a great weekend back in my old hometown,...

Smart or Dumb Machines?

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Why Nobody Likes a Smart Machine - New York TimesGood article here about Donald Norman and his views on some of the poorly designed...

Boneheaded Design from Verizon

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Verizon's new phones set off alarm when you dial 911This sort of smells like a "urban legend" or a tall tale, but this...

When is Complex worse than Simple?

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Complexity Creep: BMW's Electronic "Dipstick" Causes Oil Grief - JalopnikThanks to blog reader Marc for sending this along. Technology for the sake of...

Dumb Design

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Intelligent Design: Cellphones Are Kryptonite To Nissan's I-Key - ConsumeristI previously had trouble with my Prius key flying out at me (which I've gotten...