Good Design of Products or Processes Makes Doing the Right Thing Obvious &… Mark Graban Mar 20, 2017 2 Blog Good design, for products or processes, should be intuitive, if not obvious. In this post, I struggle with…
If a Toilet Requires Instructions, It’s Probably Badly Designed Mark Graban Nov 12, 2013 12 Blog One of the more trivial things I saw on my recent vacation to Scotland and England was a badly designed toilet on a…
CBC on Lean in Saskatchewan Hospitals Mark Graban Jul 30, 2012 1 Blog I've been to Saskatoon, Saskatchewan before -- in February. It was a very cold, snowy place, to say the least!…
Podcast #148 – Naida Grunden & Charles Hagood on “Lean-Led… Mark Graban May 21, 2012 2 Blog MP3 File (run time 21:03) Episode #148 is a conversation with a returning guest, Naida Grunden!-->!-->!-->!-->!-->!-->!-->!-->!-->…
Momentum of Lean Healthcare Design Continues to Build Mark Graban Mar 12, 2012 1 Blog Oh geez, that's an awful pun in the post title. Sorry. As an increasing number of health systems are using "Lean…
Another Bad Design Example Mark Graban Jun 21, 2009 1 Blog Let's go with a light thought and topic for a Sunday, considering there are sad examples of medical malfeasance and…
Who Is Making Sure Things Work? Mark Graban Feb 11, 2008 7 Blog Hamilton Beach HDC100B Pourover Pod Brewer Sorry for the blog downtime the past few days. I had a great weekend…
Smart or Dumb Machines? Mark Graban Dec 19, 2007 1 Blog Why Nobody Likes a Smart Machine - New York TimesGood article here about Donald Norman and his views on some of the…
Boneheaded Design from Verizon Mark Graban Nov 26, 2007 0 Blog Verizon's new phones set off alarm when you dial 911This sort of smells like a "urban legend" or a tall tale, but…
When is Complex worse than Simple? Mark Graban Jun 6, 2007 3 Blog Complexity Creep: BMW's Electronic "Dipstick" Causes Oil Grief - JalopnikThanks to blog reader Marc for sending…
Dumb Design Mark Graban May 26, 2007 1 Blog Intelligent Design: Cellphones Are Kryptonite To Nissan's I-Key - ConsumeristI previously had trouble with my Prius…