Podcast #148 – Naida Grunden & Charles Hagood on ‘Lean-Led Design’ for Hospital Construction and Renovation


Episode #148 is a conversation with a returning guest, Naida Grunden (previous episode) and her co-author Charles Hagood (of Healthcare Performance Partners), talking about their new book Lean-Led Hospital Design: Creating the Efficient Hospital of the Future. It's an outstanding book and I was happy to endorse it, as did John Toussaint, MD and many others.

In the podcast, we talk about what lean-led hospital design entails, including getting staff involved, how to tie processes and space together, and how to collaborate with architects and construction companies to build space and processes that best serve the patients and healthcare professionals.

For a link to this episode, refer people to www.leanblog.org/148/.

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. Mark:
    It was great to find your blog and podcast from Naida and Charles. I recognized Naida’s project description at the begining of interview as the work we did for the Monroe Clinic in Wisconsin. I was the managing principal for the project at Monroe and was able to work closely with HPP’s staff on the project. I ordered the book to check it out. If you are looking for an architectural firm that has embedded lean thinking into our processes and has experence, please reach out to us. In the meantime I will stay connectoed to your site. thanks
    Dave Sheedy
    Kahler Slater


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