Must Dos and Nice to Haves: Performance Reviews and Continuous Improvement? Mark Graban Feb 18, 2020 1 Blog There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen!-->…
Come See a Culture of Continuous Improvement at Franciscan Health This October! Mark Graban Jun 24, 2019 0 Audio Registration is open for "Kaizen Live!" -- the 2019 edition. Joe Swartz and I are excited to announce that!-->!-->!-->!-->!-->…
#ChangeChampions: Insights from a Health System Leader on Supply Chains Mark Graban Mar 19, 2018 0 Blog Today, I'd like to share the latest in my series of articles about "Champions of Change," which is based on a…
Podcast #299 – Joe Swartz, 10+ Years of Kaizen at Franciscan Mark Graban Feb 7, 2018 0 Interviews Joining me again for episode #299 of the podcast is Joe Swartz, my friend and esteemed co-author for our books…
#ChangeChampions at Franciscan St. Francis Health – in Supply Chain and… Mark Graban Nov 6, 2017 0 Blog Today, I'd like to share the second in my series of articles about "Champions of Change." Here, we feature my…
Texas Hospital Saves Money Occasionally With Lean Six Sigma… But Can Do… Mark Graban Sep 20, 2017 2 Blog I saw this headline the other day about University Medical Center in Lubbock, Texas: "UMC finds savings through…
#TBT: Kaizen Upon Kaizen in Meeting Scheduling (and a New Kaizen of Mine) Mark Graban Jun 22, 2017 0 Blog Kaizen is an incremental approach to problem solving and continuous improvement. We don't need to put pressure on…
The Power of “How Might We?” Mark Graban Jun 16, 2017 14 Audio In this post, I write about a phrase that I heard many times when visiting Franciscan St. Francis Health in…
Mark Graban & Joe Swartz on the “Gemba Academy Podcast” Mark Graban Mar 31, 2017 0 Blog Thanks to my friends at Gemba Academy for having my Healthcare Kaizen co-author Joe Swartz and me on their podcast,…
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change? Mark Graban Mar 30, 2017 2 Blog This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But,…
Personal Kaizen: How I Reduced Effort & Time in Scheduling Phone Calls Mark Graban Mar 8, 2017 4 Blog In today's post, I write about how Kaizen starts with you. I share some examples of "personal Kaizen," including…
#TBT: My Podcast Interview with Joe Swartz on a Kaizen Culture in Healthcare Mark Graban Feb 23, 2017 1 Blog This post looks back at a podcast that I did a few years ago with Joe Swartz, talking about how he helped introduce…
“The Rock” Says Getting Lean is Something Anybody Can Do… If You… Mark Graban Feb 17, 2017 0 Blog Why did "The Rock" and his movie make me think about Lean? Are many individuals (or organization's) willing to put…
From Kaizen Live! 2016: Gemba Walk Dos and Don’ts for Leaders Mark Graban Feb 16, 2017 0 Blog Mischelle McMillin, from Franciscan St. Francis Health, shares “dos and don’ts” for leaders going out to the…
Registration is Open! “Kaizen Live!” at Franciscan St. Francis Health,… Mark Graban Feb 14, 2017 1 Blog Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in…
How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas Mark Graban Dec 6, 2016 0 Blog Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary's General Hospital…
Gemba Academy Visits Franciscan St. Francis Health to Learn #Lean & #Kaizen Mark Graban Apr 21, 2016 0 Blog Our friends at Gemba Academy produce some really nice online Lean education materials. It's a subscription service,…
Updates: NICU Innovation, Labs, MLB Netting, VA Waiting (and Cheating) Mark Graban Apr 20, 2016 0 Audio I recently saw some updates and new details related to some topics I've covered here on the blog, so I'm combining…