Must Dos and Nice to Haves: Performance Reviews and Continuous Improvement?
There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen…
Browsing Tag
Franciscan
Come See a Culture of Continuous Improvement at Franciscan Health This October!
Registration is open for "Kaizen Live!" -- the 2019 edition.
Joe Swartz and I are excited to announce that…
#ChangeChampions: Insights from a Health System Leader on Supply Chains
Today, I'd like to share the latest in my series of articles about "Champions of Change," which is based on a…
Podcast #299 – Joe Swartz, 10+ Years of Kaizen at Franciscan
Joining me again for episode #299 of the podcast is Joe Swartz, my friend and esteemed co-author for our books…
#ChangeChampions at Franciscan St. Francis Health – in Supply Chain and…
Today, I'd like to share the second in my series of articles about "Champions of Change." Here, we feature my…
Texas Hospital Saves Money Occasionally With Lean Six Sigma… But Can Do…
I saw this headline the other day about University Medical Center in Lubbock, Texas:
"UMC finds savings through…
#TBT: Kaizen Upon Kaizen in Meeting Scheduling (and a New Kaizen of Mine)
Kaizen is an incremental approach to problem solving and continuous improvement. We don't need to put pressure on…
The Power of “How Might We?”
In this post, I write about a phrase that I heard many times when visiting Franciscan St. Francis Health in…
Mark Graban & Joe Swartz on the “Gemba Academy Podcast”
Thanks to my friends at Gemba Academy for having my Healthcare Kaizen co-author Joe Swartz and me on their podcast,…
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change?
This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But,…
Personal Kaizen: How I Reduced Effort & Time in Scheduling Phone Calls
In today's post, I write about how Kaizen starts with you. I share some examples of "personal Kaizen," including…
#TBT: My Podcast Interview with Joe Swartz on a Kaizen Culture in Healthcare
This post looks back at a podcast that I did a few years ago with Joe Swartz, talking about how he helped introduce…
“The Rock” Says Getting Lean is Something Anybody Can Do… If You…
Why did "The Rock" and his movie make me think about Lean? Are many individuals (or organization's) willing to put…
From Kaizen Live! 2016: Gemba Walk Dos and Don’ts for Leaders
Mischelle McMillin, from Franciscan St. Francis Health, shares “dos and don’ts” for leaders going out to the…
Registration is Open! “Kaizen Live!” at Franciscan St. Francis Health,…
Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in…
How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas
Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary's General Hospital…
Gemba Academy Visits Franciscan St. Francis Health to Learn #Lean & #Kaizen
Our friends at Gemba Academy produce some really nice online Lean education materials. It's a subscription service,…
Updates: NICU Innovation, Labs, MLB Netting, VA Waiting (and Cheating)
I recently saw some updates and new details related to some topics I've covered here on the blog, so I'm combining…