Episode #242 is unique in that it’s a collection of audio clips from videos that Joe Swartz and I shot in late 2014 at his health system, Franciscan St. Francis Health in Indianapolis. In the videos, a number of nurses…
In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see the impact that a “culture of continuous improvement” has on people and their lives.
Last year, Joe Swartz and I hosted a workshop at his organization, Franciscan St. Francis Health in Indianapolis. We called it “Kaizen Live!” and it was designed as an opportunity to see a culture of continuous improvement – what does it look like? What do people say?We lay this out in our Healthcare Kaizen books...
It’s been a little while, but here’s a new video about Kaizen and continuous improvement from our friends at Franciscan St. Francis Health in Indianapolis. See all of the videos in the link here or via my YouTube playlist. In this…
In my first post about the on-site Kaizen learning experience at Franciscan St. Francis Health, an event I came to call “Kaizen Live,” I wrote about some of the initial presentations and discussions from Franciscan leaders. You can also see…
Last Wednesday and Thursday, I collaborated with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and an Indiana state government organization) to learn about the “Kaizen” approach to continuous improvement first hand…
Sometimes, continuous improvement sparks something bigger than anyone expected. In this story from Franciscan Health’s NICU, a nurse named Kelly turned a heartbreaking event–a baby developing a pressure ulcer–into an inventive solution that made care safer, easier, and more human.…
Joe Swartz and I have been working for a while to put together our first onsite Kaizen workshop at his health system, Franciscan St. Francis Health – all day tomorrow and Thursday morning. We’re excited that the workshop / conference sold…
Hi – I’d let to let you know about or remind you about a few upcoming events that I’ll be a part of. I hope you can join me for one or more of them. One of them is a…
You Still Have Time to Register Update — you can also learn more and register for our April 2016 event via www.KaizenLive.com. Joe Swartz and I have been planning the first-ever workshop (a conference of sorts) where people can come…
Here’s another video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist. You might remember pharmacy manager (now director) Ronda Freije from two previous videos. Here,…
Here’s the latest video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist. In this video, the endoscopy nurses who previously talked about…
