If you ever hear people say something like “Lean doesn't work in healthcare,” you could point people to these videos that are at the top of this post (and in these blog posts and this YouTube playlist).
In the videos, you'll see staff and leaders talk bout “Kaizen” or continuous improvement. It's powerful to see the impact that a “culture of continuous improvement” has on people and their lives.
Kaizen is, of course, one of the two core pillars of the Toyota Way management system and its a key part of the Toyota Production System.
The applicability in healthcare shows that Lean and TPS are not about building cars… the methods and management mindsets are about people.
If these videos inspire you, we'd invite you to come visit Franciscan St. Francis Health in Indianapolis to learn more. The people and the stories featured in our Healthcare Kaizen books will be there to teach and guide you for your own continuous improvement efforts.
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- Do You Have a Culture of Learning From Mistakes in Your Healthcare Organization? - January 26, 2023
- What Do We Mean by Vulnerable Acts in the Context of Psychological Safety? - January 25, 2023
- Unlocking the Power of Kata: Tracy Defoe on Adult Learning, Coaching, and Asking Questions - January 25, 2023
Great video Mark, love the point that they think about things as helping patients not improving throughput