Podcast #242 – Staff & Leaders Talk About the Culture of Continuous Improvement at Franciscan St. Francis

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Episode #242 is unique in that it's a collection of audio clips from videos that Joe Swartz and I shot in late 2014 at his health system, Franciscan St. Francis Health in Indianapolis. In the videos, a number of nurses and leaders talk about continuous improvement in a way that's fun, wise, and inspirational.

As we did last year, Joe and I are hosting a learning event at his system called “Kaizen Live!” where you have a chance to see and hear what a culture of continuous improvement is really like. We hope you'll join us April 5 & 6 for the main experience (where we'll be out visiting departments instead of spending all of our time in a conference center) and we have some optional classes on April 4.

2017 Update: Check out our May 23-25 event details.

We hope you enjoy the stories and reflections here in the podcast.

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For a link to this episode, refer people to www.leanblog.org/242.

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android appsor via Apple Podcasts.  You can also subscribe and listen via Stitcher.

Videos about Kaizen and Continuous Improvement

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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