Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace…
Tesla builds cars in what used to be the NUMMI factory, a joint venture between Toyota and GM (which meant it was run as a Toyota plant with "Lean" practices). Before that, it was a dysfunctional GM plant. Now that it's a Tesla plant, did they learn from Toyota or does it seem more like "the old GM?"
TL;DR: AI tools can evaluate your A3, but evaluation creates dependence — coaching develops thinking. I used A3 thinking on the Lean Hospitals Coach itself to fix the difference. There are AI tools out there that will evaluate your A3.…
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace…
I don’t share every episode of “My Favorite Mistake” here (but I do hope you’ll subscribe and listen). As a reader of this blog, you might know that John Shook was the first American manager to be hired by Toyota…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Healthcare — Creating Value for Patients Listening may be a one of the most important skills of diagnosis. Our patients…
Healthcare – Creating Value for Patients A group of Winnipeg physicians is opening a clinic designed to treat non-emergent patients in an effort to reduce Emergency Room overcrowding. Tom Brodbeck of the Winnipeg Sun is skeptical that it addresses any underlying causes…
Ryan and I are co-sponsoring a workshop that I’ll be presenting on “Measures of Success” in Winnipeg on May 10. Learn more. Healthcare – Creating Value for Patients In Canada, we wait. A long time. Especially if you are referred…
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses for system problems. The HealthLeaders article I wrote about didn’t talk about “Lean” per se. But, that single idea about moving…
Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby Cosgrove, MD.
As I've blogged about (and podcasted about), I've been impressed with the Cleveland Clinic Improvement Model and their approach to continuous improvement, problem solving, and Lean management.
Dr. Mihaljevic has written a blog post about the power of "tiered huddles"...
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and organizations really properly supporting them? In this post, we'll explore questions of blame, accountability, and engaging people in process improvement... being of better service to them.
TL;DR: Captain “Sully” Sullenberger’s leadership lessons from Flight 1549 highlight that safety depends on humility, trust, teamwork, and learning from mistakes–not heroics or checklists alone. High-risk industries like aviation improve safety by focusing on systems, psychological safety, and fact-based decisions.…
