Tag: Shook

Scroll down for how to subscribe, transcript, and more We've been on hiatus over the summer here, so I've taken a look back at some...

I don't share every episode of "My Favorite Mistake" here (but I do hope you'll subscribe and listen). As a reader of this blog,...

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Healthcare -- Creating Value...

Healthcare - Creating Value for Patients A group of Winnipeg physicians is opening a clinic designed to treat non-emergent patients in an effort to reduce Emergency...

Ryan and I are co-sponsoring a workshop that I'll be presenting on "Measures of Success" in Winnipeg on May 10. Learn more. Healthcare - Creating...

Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses for system problems. The...

Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby Cosgrove, MD. As I've blogged about (and podcasted about), I've been impressed with the Cleveland Clinic Improvement Model and their approach to continuous improvement, problem solving, and Lean management. Dr. Mihaljevic has written a blog post about the power of "tiered huddles"...

When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and organizations really properly supporting them? In this post, we'll explore questions of blame, accountability, and engaging people in process improvement... being of better service to them.

After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the now-legendary Captain Chesley "Sully" Sullenberger...

Yesterday, I saw this headline from the Associated Press: "Tatsuro Toyoda, former head of Toyota, dies at 88" He passed away on December 30, 2017. I offer my condolences to his family, friends, and colleagues. In this post, I share some of his history and some reflections from two Americans who worked with him directly.

Tesla builds cars in what used to be the NUMMI factory, a joint venture between Toyota and GM (which meant it was run as a Toyota plant with "Lean" practices). Before that, it was a dysfunctional GM plant. Now that it's a Tesla plant, did they learn from Toyota or does it seem more like "the old GM?"

In the past year or two, it seems like I have heard more about people and organizations leading Lean study trips to Japan. This...