Tag: Shook

Podcast Bonus Episode: John Shook, Revisited from 2009 on A3s &...

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Scroll down for how to subscribe, transcript, and more We've been on hiatus over the summer here, so I've taken a look back at some...

Interview With the First American Woman to Work for Honda in...

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I don't share every episode of "My Favorite Mistake" here (but I do hope you'll subscribe and listen). As a reader of this blog,...

Operational Excellence Mixtape: Jan 29, 2021

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Healthcare -- Creating Value...

Operational Excellence Mixtape: May 10, 2019

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Healthcare - Creating Value for Patients A group of Winnipeg physicians is opening a clinic designed to treat non-emergent patients in an effort to reduce Emergency...

Operational Excellence Mixtape: April 26, 2019

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Ryan and I are co-sponsoring a workshop that I'll be presenting on "Measures of Success" in Winnipeg on May 10. Learn more. Healthcare - Creating...

The CEO Leading the Culture Change at ZSFGH

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Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses for system problems. The HealthLeaders...

Cleveland Clinic’s New CEO on Improvement and “Tiered Huddles”

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Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby Cosgrove, MD. As I've blogged about (and podcasted about), I've been impressed with the Cleveland Clinic Improvement Model and their approach to continuous improvement, problem solving, and Lean management. Dr. Mihaljevic has written a blog post about the power of "tiered huddles"...

Leaders & Lean: We Need to Better Support Doctors and Other...

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When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and organizations really properly supporting them? In this post, we'll explore questions of blame, accountability, and engaging people in process improvement... being of better service to them.

Notes from Hearing Captain “Sully” Sullenberger Speak: Humility, Leadership, and Safety

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After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the now-legendary Captain Chesley "Sully" Sullenberger...

Tatsuro Toyoda, Former Head of NUMMI, President of Toyota, Passes Away...

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Yesterday, I saw this headline from the Associated Press: "Tatsuro Toyoda, former head of Toyota, dies at 88" He passed away on December 30, 2017. I offer my condolences to his family, friends, and colleagues. In this post, I share some of his history and some reflections from two Americans who worked with him directly.

Toyota vs Tesla: A Comparative Look at Mindsets in Manufacturing Efficiency...

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Tesla builds cars in what used to be the NUMMI factory, a joint venture between Toyota and GM (which meant it was run as a Toyota plant with "Lean" practices). Before that, it was a dysfunctional GM plant. Now that it's a Tesla plant, did they learn from Toyota or does it seem more like "the old GM?"

Come Join Me to Study Lean & Kaizen for Healthcare: Japan...

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In the past year or two, it seems like I have heard more about people and organizations leading Lean study trips to Japan. This...