Is Your Hospital Punishing or Encouraging People’s Necessary Creativity… Mark Graban Mar 23, 2020 7 Blog This blog post is a collaboration with a Lean healthcare consulting friend of mine, who heard another unfortunate!-->…
What Didn’t Happen After This Preventable (and Potentially-Fatal) Medication… Mark Graban Feb 20, 2020 4 Blog Here is a story that was sent to me by a blog reader, who needs to remain anonymous. I know the blog reader fairly!-->…
Podcast #343 – Amanda Mewborn, Combining Engineering and Nursing Mark Graban Jun 5, 2019 0 Interviews My guest for Episode #343 of the podcast is Amanda Mewborn, an executive director of project management for!-->!-->!-->…
A Lean Guy Reads “Health Leaders” on Nursing Retention and Leadership Mark Graban Apr 15, 2019 2 Blog Here's the latest in an occasional ongoing series I call "A Lean Guy Reads ________". Today, I'm reading!-->!-->!-->!-->!-->…
“We Have Gotten Too Far From our People and the Core Processes They Perform… Value Capture Jan 17, 2019 1 Blog Mark's Note: Today's post is written by Ken Segel, the managing director of Value Capture, LLC. This is the first!-->…
#Lean Shouldn’t be a Reason for Nurses to Strike Mark Graban Aug 13, 2018 15 Blog A retired labor leader from the automotive industry (who reads this blog) sent me a link to this article:…
#TBT: Happy National Nurses Week – Posts on #Lean and Nursing Mark Graban May 10, 2018 0 Blog This week is National Nurses Week. Nurses are highly skilled and, too often, are underappreciated. Lean should…
Podcast #281 – Julie Firman, a CNO’s Role in #Lean Transformation Mark Graban May 10, 2017 0 Interviews Joining me for Episode #281 of the podcast is Julie Firman, DNP, RN, FACHE, the Vice President/ System Chief…
Hospitals Can Be Like Hotels, But Safety is a Far More Important Issue Mark Graban Sep 30, 2016 1 Blog This article caught my eye recently: Skip the Fancy Towels, and Hire More Nurses (via the NY Times)
What These Nurses Had to Say About “Lean Hospitals”; Free Gift with… Mark Graban May 27, 2016 1 Blog I recently learned that a company called Anderson Continuing Education offers continuing education (CE) credits for…
#Lean Would Be a Solution for What These Nurses Complain About Mark Graban Feb 22, 2016 7 Audio In my time working with hospitals, I've always been very sympathetic to front-line nurses (and other staff).…
“Safety is always our top priority” – From lip service to daily… Mark Graban Feb 25, 2015 13 Audio It's really easy to make statements like "patient safety is our top priority." That same statement can be applied…
Debate about Lean at SF General Hospital – Hire a Consultant or More RNs? Mark Graban Jun 2, 2014 8 Blog Happy June, everybody! Summer is here. We've actually had a delightfully long spring here in San Antonio, which…
Lean Thinking: We Don’t Blame Individuals for Systemic Errors Mark Graban Mar 24, 2014 8 Blog I saw this video last night on Paul Levy's blog and it's important enough that I want to share it here with a few…
Healthcare Leaders Need to Actively Manage the System Mark Graban Jan 16, 2014 0 Blog Thanks to my friends at the Lean Enterprise Institute for hosting a new article of mine on their Lean Post blog.…
There’s Only One Acceptable Answer to “Are You Busy?” Mark Graban Sep 30, 2013 2 Blog In some "Kaizen Kickoff" coaching that I've been doing recently, I've been spending time with managers and…
UK: Nurses Struggle to Get Their Work Done; Dissatisfaction Soars, Quality in… Mark Graban Feb 7, 2013 6 Blog I recently saw this headline in the London Evening Standard: "Nurses struggle to 'get the job done' due to staff…
CBC on Lean in Saskatchewan Hospitals Mark Graban Jul 30, 2012 1 Blog I've been to Saskatoon, Saskatchewan before -- in February. It was a very cold, snowy place, to say the least!…