Learn How to Reduce Nursing Turnover and Attrition in Healthcare — Free Webinar Recording

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Nursing turnover is very likely costing your organization millions of dollars. But you don't have to just accept that… you can fix it.

I'm happy to have moderated a webinar that was hosted by Value Capture, presented by two leaders from Duke Health who have reduced nursing attrition from 75% to 18% (annualized rates) in just over a year.

Using a Rapid-Cycle Learning System to Tackle Turnover & Attrition

The recording is now available, via the link above (free registration is required).

It comes down to leadership.

I give a short preview in this 90-second video:


Hi I'm Mark Graban on behalf of Value Capture…

Duke HomeCare & Hospice reduced nursing turnover from 75% to 18% in one year's time.


The same principles and systems they used can work in ANY type of healthcare setting!

Join us to view the webinar recording, as presented by Cooper Linton and Janet Burgess, two leaders from that organization.

How did they reduce nursing attrition? How did their teams do this?

  1. They worked hard to understand the current condition, instead of jumping to solutions
  2. Leaders changed their behaviors to quickly respond to staff needs, remove barriers, and coach them on problem-solving (instead of having all the solutions themselves)
  3. Their tiered huddle management system, with a focus on psychological safety making it safe for them to raise issues so safety problems and other issues could be solved
  4. Leaders were willing to shed traditional leadership methods, to experiment, iterate and be perpetual learners.

Now you can learn from them – their process and their results.


Hope you'll join us!


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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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