KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
I’m excited about this special KaiNexus Webinar that I hosted and moderated on Thursday, September 14th at 1 pm ET. It was a short 20-minute presentation by six-time CEO Mark Parrish on the theme of “Building Cultures of Commitment.” REGISTER…
I hosted and participated in a live online panel discussion on Thursday as part of the KaiNexus Continuous Improvement Webinar series. The recording can be found at the link below and on YouTube. Scroll down also for the preview discussion…
Today I’d like to point you to two excerpts from my new book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Update: The book is now a Shingo Publication Award Recipient! One was published on the…
I really enjoyed the webinar that my friend Karyn Ross presented on July 11th as part of the KaiNexus Continuous Improvement webinar series. I was the host and moderator. Why Kindness is the Key to Lean Leadership Here is the…
Thursday, I hosted and moderated the third and final webinar about “Habit Loops” as part of the KaiNexus Continuous Improvement Webinar Series, presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), both from KaiNexus. Come…
At KaiNexus, we practice what we preach when it comes to continuous improvement. One thing I do for the software company is managing the continuous improvement webinar series, playing the role of host and moderator. As I blogged about recently,…
I’m happy to have hosted another webinar, presented by Elisabeth Swan as part of the KaiNexus continuous improvement webinar series. Scroll down for a preview of the webinar and a transcript of it… Register here to view the recording (it’s free) Deepen…
Here is a Ted Lasso-themed blog post that I wrote for the KaiNexus Blog: It Starts With BELIEVE – Creating a Culture of Continuous Improvement The post begins… At KaiNexus, many of us are excited that Season 3 of the…
I wrote a blog post that was published last week on the KaiNexus Blog: Experimenting with an “Audience View” for Webinar Presenters In a nutshell, the problem statement can be seen in this visualization of what one normally sees as…
I’m happy to announce that I’ve finished the manuscript for my upcoming book (a real one, not an April Fool’s Joke). The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation UPDATE — the paperback and hardcover books…
Today, I was happy to host a webinar that Katie Anderson presented as part of the KaiNexus continuous improvement webinar series. Access it here: How to Create a Continuous Improvement Culture by Closing the GAPS If you register using the…
I recently hosted a webinar on habits and “habit loops” as presented by Dr. Greg Jacobson and Morgan Wright from KaiNexus. That recording is available now. On Thursday, I also hosted a deeper dive on habits that Morgan and Greg…
