KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
I was happy to host a webinar, as part of the KaiNexus Continuous Improvement Webinar series that was be presented by Dr. Lisa Yerian, the chief improvement officer at the Cleveland Clinic. You can learn more and register here to…
I really enjoyed hosting the latest webinar in the KaiNexus Continuous Improvement Webinar Series: Introducing the Connections Between Habit Science and Continuous Improvement The recording is available now and you can get it via the link above. It was presented…
I might not be the most financially-literate Lean practitioner out there. I’m fortunate to have an MBA on top of my engineering degrees, so I’ve had exposure to some accounting and corporate finance terms. Not everybody has that education, though.…
TL;DR: UMass Memorial Health has implemented more than 100,000 employee improvement ideas by treating continuous improvement as a leadership responsibility–not a suggestion program. This post highlights how clear expectations, psychological safety, and enabling systems allow frontline ideas to turn into…
This post shares a simple, real example of Lean thinking in action–using small tests of change to learn safely and avoid bigger, more costly mistakes. A Real-World Example of Lean Thinking in Action In the history of our KaiNexus continuous…
I’m sure I could be more mindful. To be honest, I’m not really sure what that means, though. That’s why I’m happy to have hosted a webinar that was presented by Dave Kippen as part of the KaiNexus Continuous Improvement…
I don’t blog about every mistake I make (although it might seem otherwise, sometimes). I do try to share stories that might help illustrate concepts about Lean or problem-solving. This past week, within about 24 hours, there were three examples…
Listen: Here is the episode if you want to stream the audio: In Episode 34, Mark Graban and Jamie Flinchbaugh begin by belatedly celebrating the 3rd birthday of Lean Whiskey. No, this wasn’t a pandemic-launched podcast, although, if we hadn’t…
Hopefully, you were able to listen to my recent podcast with Eric Ethington (and Matt Zayko) as they discussed their book The Power of Process: The Story of Innovative Lean Process Development. Eric will be presenting a webinar that I’ll…
I’m happy to haved hosted and moderated another webinar, as part of the KaiNexus Continuous Improvement webinar series. It’s titled: 4 Key Steps to Get Buy-In It’s being presented by Sarah Baker a Consultant & Facilitator with IQC. You can…
I haven’t done a “Throwback Thursday” post in a while, but I’m going to do something similar here on a Monday. Exactly ten years ago today, l shared a post where I talked about leaving my employment with the Lean…
I recently had the opportunity to interview people from three different organizations that are KaiNexus customers, so I’m going to share those here. You’ll hear discussions about how they’re creating and sustaining a culture of continuous improvement. There’s very little…
