KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
TL;DR: Improving vaccination isn’t just about heroic effort or speed–it requires both small Kaizen ideas from the front line and thoughtful process redesign that improves flow, safety, and scalability. In this era of Covid–19 vaccination, I’m still pretty much sidelined…
The past two weeks, I’ve been part of an initiative that’s like a social-benefit startup effort within a startup. It’s a free platform called VacciNexus that connects healthcare professionals who are engaged in process improvements related to Covid-19 vaccinations. I’ve…
What You Might Have Missed If you missed it, check out this excellent webinar that was presented yesterday by Dider Rabino, of Value Capture, and Jen Ashley, of Sutter Health: Leading with Respect: Standard Work for Frontline Leaders You can…
In June, I moderated a panel discussion webinar (as part of the KaiNexus series) on the theme of virtual improvement. You can view the recording here. It went really well, so we did another session today with three different panelists.…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Health Care Workers Protect Us. It’s Time To Protect Them. Great article in HBR by Ken Segel and John Toussaint. Volume-based incentives drive behaviours — often…
It’s a big webinar week for me, as I presented two (here and here) and I moderated a new webinar in the KaiNexus series. I was excited that we had two KaiNexus customers joining us, along another special guest expert.…
In this post, I’d like to share two posts from the KaiNexus Blog. Walking More Safely I wrote this post for KaiNexus based on my own experiences and improvements to the way I go out for brisk exercise walks each…
I wrote a blog post for KaiNexus that’s the first in a series that we’re going to run about “Opportunities for Improvement” in everyday situations like golfing, walking for exercise, getting take-out food… or my post about going to the…
Recently, I hosted this… COVID-19 Quiz Time: Test Your Knowledge and Learn Even More March 24 from 1:00 – 2:00 ET Previously, we’ve hosted “Ask Us Anything” sessions where people submitted questions to doctors about coronavirus and COVID-19. In this…
Today, I’m sharing a preview (in podcast and transcript form) of a webinar that Steve Kane, from Gemba Academy, will presenting on April 8th as part of the KaiNexus webinar series. Coaching Strategies for Leaders It’s free and I hope…
Today, I’d like to preview the next webinar that I’ll be hosting in our KaiNexus Webinar series. It’s going to be presented by my friend, Dr. Mark Jaben and it’s titled “A Great Idea Isn’t Enough for Successful Change.” You…
Process behavior charts offer a way to move beyond emojis, colors, and single data points by showing whether a metric is actually changing or merely fluctuating. This post explores why many common visual scorecards unintentionally drive overreaction — and how…
