Experimenting with an “Audience View” for KaiNexus Webinar Presenters in Zoom

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I wrote a blog post that was published last week on the KaiNexus Blog:

Experimenting with an “Audience View” for Webinar Presenters

In a nutshell, the problem statement can be seen in this visualization of what one normally sees as a webinar presenter:

Doing a webinar presentation is like presenting into a black hole. Your presentation goes in, but no feedback comes out.

Taping a photo of an audience to the monitor is not the most effective countermeasure.

But I think I came up with something that works better. It doesn't require Zoom to add new features — it's just a matter of how you use it.

Read more in the blog post. I'd love to hear what you think.

See also this follow-up post about additional improvements…


If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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