Today I'd like to point you to two excerpts from my new book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
One was published on the Value Capture website since it includes a story from their CEO, Ken Segel.
The Way Leaders React Makes the Difference: An Excerpt from “The Mistakes That Make Us.”
We're all human. Therefore, we're not just prone to human error; we're guaranteed to make them. The way leaders react to mistakes makes all the difference, as the story shared by Value Capture CEO Ken Segel (from early in his career) illustrates.Â
![](https://www.leanblog.org/wp-content/uploads/2023/07/value-capture-the-mistakes-that-make-us.png)
Reacting to Mistakes with Kindness to Learn and Improve: An Excerpt from “The Mistakes That Make Us.”
As co-founder and CEO Greg Jacobson, MD, told me,
“You can't have a culture of continuous improvement without learning from mistakes.”
![](https://www.leanblog.org/wp-content/uploads/2023/07/kainexus-the-mistakes-that-make-us-453x500.png)
I hope you enjoy the excerpts. You can also get a free preview PDF from the book here.
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation: