Tag: Mistake-Proofing

This Coffee Maker Wasn’t Error Proofed, So I Got a Lousy...

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When I was on vacation, my wife and I rented an apartment in Beaune, France instead of getting a hotel room. At left is...

Toronto Cyclist Error Proofs With a “Pool Noodle” to Improve His...

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This article from the Toronto Star caught my eye the other day: Cyclist says his pool noodle makes Toronto streets safer for him There was a...

Some Design Flaws are Annoying… Some are Deadly

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Here's an article that was sent to me by Dave Sundahl, who was my guest on Episode #86 of my podcast: The Deadly Results Of...

Information Deficits, Visual Indicators, Error Proofing, and Payment Terminals

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Gwendolyn Galsworth is a leading thinker and author on Lean and various aspects of "visuality." One thing she talks about in the workplace is "information deficits."

These Two Things Are Designed Badly, But Nobody Gets Hurt…

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Last Thursday, I flew to Ohio after my 93-year-old grandfather was moved from the hospital to hospice. He passed away peacefully Saturday morning in...

#FrontierFail & Frontier Lies… Why Competence is Required Before Lean

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I think I'm done complaining about Frontier Communications on Twitter. It's been a very frustrating week, as I'm on day 6 of a complete...

The Shared Interests & Goals of Lean and the Patient Safety...

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Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's produced by a non-profit called the Patient...

The First Ever Instance of “Lean Doesn’t Apply to Us?”

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Lean is, of course, not about a better way to build cars. It's a transferrable philosophy, management system, and methodology that is being applied in many different settings and industries, including healthcare. I'm often told (sometimes by somebody who is being sort of huffy): "Patients are not cars." [...]

Moving from “Visuals” to “Visual Management” and to Broader Lean Thinking

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I've been studying and working with Lean for 20 years now and I love Lean because I'm still learning and getting better at this...

How These Credit Card Websites Illustrate Lean Mistake Proofing (or Don’t)

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Here is my latest article for the LinkedIn "Influencers" series, written for a general audience that might not be as familiar with Lean: How These...

How Has Dr. Jack Billi Achieved 100% Hand Hygiene Compliance Since...

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Thanks to my friends in the Michigan Quality System group, the internal Lean group at the University of Michigan Health System. They shared a video...

An Invention to Prevent Empty Gel or Foam Sanitizer Dispensers in...

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Every time I am in a hospital or clinic setting, one of the first things I do is get a pump or squirt of...