Podcast #220 – Dr. Bob Wachter, Lean & The Digital Doctor
My guest for episode #220 is somebody I've wanted to interview for a long time, Dr. Robert Wachter, one of…
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Lean Factories and Lean Hospitals Are Safer and They’re Better Listeners
When we introduce the idea of Lean to healthcare organizations, it's very common for somebody (often a senior…
Article about Lean in Two Sioux Falls Health Systems
I recently saw an article about Avera Medical Group and Sanford Clinic in Sioux Falls, South Dakota: "Health…
Podcast #193 – Mark Jaben, MD on Lean, Change, and Our Brains
MP3 File (run time 35:10)
My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean,…
Negligent People or a Bad System Leading to Surgical Errors?
A woman has the wrong side of her brain operated on. The headline features the hospital's name and the surgeon's…
Video Interview with Dr. Peter Pronovost on Checklists & Patient Safety
Here's a video interview with Dr. Peter Pronovost, author of the book Safe Patients, Smart Hospitals: How One…
Less Margin, No Mission?
I've re-read this article a number of times: "Cancer clinics are turning away thousands of Medicare patients. Blame…
Shorter MD Intern Work Hours – Quality Has Gotten Worse (Unless it…
In recent years, there's been a movement away from having first-year residents work such long grueling hours - 24…
John Toussaint on Shifting from White Coat Leadership
Here is a short video clip from 2009... Dr. John Toussaint talking about the need to shift away from "White Coat…
Fine Print: “Doctors: Best of 2013” List Does Not List the Best…
Here is a piece that I wrote exclusively for publication on LinkedIn (but you can read it without an account, I…
Podcast #163 – Dr. Greg Johnson, A Chief Medical Officer Talks Lean
MP3 File (run time 26:38)
My guest for episode #163 is Dr. Gregory R. Johnson, the Chief Medical…
Podcast #160 – Dr. Joseph Guarisco, Emergency Department Process Improvement
MP3 File (run time 29:48)
My guest for podcast #160 is Joseph S. Guarisco, M.D., FAAEM, FACEP. Dr.…
Start 2013 with “The Spirit of Kaizen”
As we enter the new year, it's a great time to reflect back on 2012 - what worked and what didn't work... what do…
Recommended Webinar on Monday: Lean in an Academic Medical Setting; U-M Health…
If you liked my January 2011 podcast with Jack Billi, MD, from the University of Michigan Health System and Medical…
Dr. Gary Kaplan’s Piece on Lean for the Institute of Medicine
Here is a commentary written by Gary S. Kaplan, MD, the CEO of Virginia Mason Medical Center: "The Lean…
Archive of Free Webinar – Greg Jacobson, MD on Kaizen for Healthcare
Updated 11/8 to include a link to the recording and changing the post to past tense.
Gregory Jacobson, MD,…
Guest Post: What’s Under Your Road to Improvement?
Mark's note: Today's guest post is by Dr. Mark Jaben, an emergency medicine physician who has also been working…
Notes from the 2012 Northeast Shingo Prize Conference, Day One
Yesterday was an outstanding day at the Northeast Shingo Prize Conference in Worcester, Massachusetts - my first…