Last year, you might have heard my podcast episode with author Jacob Stoller, talking about his book The Lean CEO. Coming up on March 15, I’m happy to be hosting a KaiNexus webinar with him, where Stoller will be presenting about “The 3…
In this episode, Dr. John Toussaint explains why Lean healthcare transformation fails when it’s treated as a set of tools instead of a leadership responsibility. Drawing on his experience as former CEO of ThedaCare, he discusses CEO accountability, patient safety,…
There's a really good article that was published by Modern Healthcare as a special report, written by Sabriya Rice. Sabriya spent a week observing a rapid improvement event (RIE) at the Sts. Mary and Elizabeth Medical Center in Illinois. It's an in depth article that, I think, very accurately reflects the reality that Lean is helpful, but the process isn't easy for a number of reasons.
tl;dr: In this post, Mark discusses the concept of “Model Lines” and “Model Cells” as strategies for Lean transformation. He outlines how these designated areas serve as experimental zones within an organization, allowing for the focused implementation and testing of…
John Toussaint explains why Lean healthcare transformation succeeds only when leaders change how they lead–not just what tools they use. Joining me once again on the podcast today is John Toussaint, MD, the founder and CEO of the ThedaCare Center…
Before I head out on vacation, here is a reader question that I am sharing for your input.I’m sharing this with permission and I’m obscuring a few details at their request. Please read and leave a comment below the post.…
At this year’s Lean Healthcare Transformation Summit (see my summary here) Dr. John Toussaint talked about and introduced his newly released book Management on the Mend, a follow up to 2010’s On the Mend. Summit attendees received a copy of the book, so they’re…
Wednesday was the first day of the 6th annual Lean Healthcare Transformation Summit, being held this year in Addison (Dallas), Texas. I’m here and this year my colleagues Dr. Greg Jacobson and Jeff Roussel from KaiNexus are attending, so please say hi…
In American healthcare, there’s a growing gap between hospitals and clinics that are being innovative and those who are stuck in the “way it’s always been done” mode. For example, innovative primary care clinics are using a combination of better…
Back in 2007, I had my first opportunity to travel to England, a country I really love visiting. I had the chance to attend the “First Global Lean Healthcare Summit” that was produced by Dan Jones and the Lean Enterprise…
In this podcast episode, Jacob Stoller shares insights from interviewing CEOs across industries and explains why Lean succeeds or fails based less on tools and more on culture, leadership humility, and respect for people. The conversation explores what truly distinguishes…
I was thankful to find this CBC Radio news story / podcast from the program “White Coat Black Art,” hosted by Dr. Brian Goldman: The Toyota Way for Healthcare It’s just under 30 minutes long and I think it’s a…
