Listen It’s great to have Dr. John Toussaint back for episode #184 of the podcast (see links to previous episodes below). He is, of course, CEO of the ThedaCare Center for Healthcare Value and the author of two Shingo Award-winning…
Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini, General Manager of the Toyota Production System Support Center (TSSC). Jamie started his career at Chrysler (where he knew Jamie Flinchbaugh, a good friend…
Things are underway at the 2013 Lean Healthcare Transformation Summit. We have 600 attendees from 39 states and 8 countries. I will be tweeting, as will others, at the hashtag #HCsummit13. John Toussaint, MD will be doing his keynote at…
Joining me for Episode #169 is Leonard L. Berry, PhD, Distinguished Professor of Marketing in the Mays Business School at Texas A&M University. We are talking about his article that he co-authored with John Toussaint, MD Mayo Clinic Proceedings: “The…
As he mentioned on his blog, John Toussaint has co-authored a piece that was published in the Mayo Clinic Proceedings: “The Promise of Lean in Health Care” (PDF). John is excited that the article will be read by many physicians,…
The dates have been announced for the 4th annual Lean Healthcare Transformation Summit. It will be held June 5-6, 2013. Co-hosted by the Lean Enterprise Institute and the ThedaCare Center for Healthcare Value, this has always been a great event.…
Listen A returning guest for episode #159 is John Toussaint, MD, the CEO of the ThedaCare Center for Healthcare Value and the author of the books On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry and Potent…
Recently, the Wall Street Journal put some focus on the issue of so-called “door to balloon” times in our hospitals. “Door to balloon” is a measure of time from a patient with a serious type of heart attack (“STEMI“) arriving…
I didn’t have a post yesterday because it was the Labor Day holiday here in the U.S. While I’m not a “worker,” in the sense of an hourly employee or union worker anymore, I still enjoyed the day off with…
Here is about five minutes of video (no longer available, sadly) of Paul O’Neill (former CEO of Alcoa and former Treasury Secretary) talking about the power of Lean healthcare on CNBC. O’Neill talks about leading organizations like Virginia Mason, Intermountain,…
To end the week, here’s a piece by our friend John Toussaint, MD, CEO of the ThedaCare Center for Healthcare Value, that was published on CNBC.com: “Don’t Kill Me! What I Want From the Healthcare System: Author of ‘Potent Medicine“…
Many leaders in healthcare (including John Toussaint, Paul Levy, and others) are working to eliminate the “name, blame, and shame” culture that often exists in hospitals. This push (in my mind) started with W. Edwards Deming, who taught that 94%…
