All Blog Posts

All Posts on Lean Blog

All Blog Posts

All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

#RootCauseRacism Audio Best Check it Out Featured Featured Videos Interviews

Conversations About Enterprise Excellence, “Humane Management,” and Mistakes

Mark Graban Feb 8, 2021 3

Today, I'm sharing two interviews and discussions -- one where I was primarily the host and one where I was the guest. Oh, and there's a third... the latest "My Favorite Mistake" LinkedIn Live with Jim Benson Last week, Jim Benson…
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Lean Whiskey

Lean Whiskey #24: Homemade Whiskey Cream and Vaccination (Not to be Mixed Up)

Mark Graban Feb 4, 2021 0

Jamie Flinchbaugh and Mark Graban In Episode 24, Mark and Jamie return to a familiar format, just the two of them chatting over some whiskey. In this episode, they decide to make homemade whiskey cream (more popularly known as Irish…
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Interviews

Lesa Nichols: Reflecting on Hajime Oba and Her Toyota Experience

Mark Graban Feb 2, 2021 0

Scroll down for video, how to subscribe, and more My guest for Episode #399 of the Lean Blog Interviews podcast is Lesa Nichols, a former Toyota and TSSC employer who now works with organizations through her company, Lesa…
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Mixtape

Operational Excellence Mixtape: Jan 29, 2021

Ryan McCormack Jan 29, 2021 0

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Healthcare -- Creating Value for Patients Listening may be a one of the most important skills of…
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Blog

Will “Kaizen” Get the Buffalo Bills to Next Year’s Super Bowl?

Mark Graban Jan 28, 2021 6

I'm not a Buffalo Bills fan (a.k.a. "The Bills Mafia"), but I did attend one game at what was then called Rich Stadium in 1998 when I was a grad school intern at Kodak. Even without being a fan, I wish I could have written a headline…
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Interviews

Brett M. Cooper and Evans Kerrigan on “Solving the People Problem”

Mark Graban Jan 26, 2021 0

My guests for Episode #398 of the Lean Blog Interviews podcast are Brett M. Cooper and Evans Kerrigan, both co-founders of the firm Integris Performance Advisors. Brett is the President and Evans is the CEO. They are co-authors of a…
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Blog

“Lean Hacks” and Practical Lean Leadership to Improve Covid Care and Vaccination

Mark Graban Jan 26, 2021 2

Of the different podcasts I host, the "Habitual Excellence" podcast provides the most opportunity these days to interview healthcare leaders who are doing great work. I don't post every episode here, but I do want to share this…
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Blog

Sabrina Moon’s “Favorite Mistake”: Leading With Shame

Mark Graban Jan 25, 2021 0

Today's episode of "My Favorite Mistake" is another one that Lean practitioners will especially like. My guest, Sabrina Moon, talks about how she (unfortunately) learned "command and control" management in her early days at General…
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Blog

[Recording] Expert Panel Webinar on Improving the Covid Vaccination Process

Mark Graban Jan 21, 2021 2

I was excited to be host and moderate a panel discussion today on a very important and timely subject. Improving the COVID Vaccination Process: Lessons from the Field (Expert Panel Discussion) January 21 from 1:00 - 2:30 ET This…
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Blog

Some Lean and Leadership Thoughts From Inauguration Day

Mark Graban Jan 21, 2021 4

Here, I wanted to share a few thoughts and ideas from yesterday's inauguration ceremony... First off, stealing the show was poet Amanda Gorman. I was really impressed with her words, her poise, and her delivery. It's a masterclass for…
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Interviews

Hide Oba Discusses His Legendary Father, Toyota’s Hajime Oba

Mark Graban Jan 20, 2021 3

Joining me for Episode #397 is Hide Oba. His father was the late Hajime Oba, famous for his work at Toyota and the TSSC, as Steve Spear and I discussed back in Episode #386. Hide worked with his father at TSSC and also…
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Blog

Why Did Some Patients Get Injected With 5X the Pfizer Covid Vaccine Dose?

Mark Graban Jan 19, 2021 10

Before I get into this post, I want to also point you to another post that I wrote for the Value Capture blog: Salem Health Presentation on Their Covid Vaccination Process and Lean Now, on to the injection mistakes discussion.…
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Blog

Commemorating Martin Luther King Jr. Day — Keep Moving Forward

Mark Graban Jan 18, 2021 5

Let's commemorate Monday's national holiday for Dr. King with a look back at my post from 2012... A Lean Lesson from Dr. Martin Luther King, Jr. And, here a quote that should remind folks of Kaizen and continuous improvement: …
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Blog

Recording: Billy Taylor & Me Doing a LinkedIn Live “Watch Party”

Mark Graban Jan 15, 2021 0

Of the 32 episodes of the "My Favorite Mistake" podcast that I've released so far, the episode with Billy Taylor has been the most listened to by far -- by a factor of five. Readers of this blog most likely know of Billy from his…
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Mixtape

Operational Excellence Mixtape: Jan 15, 2021

Ryan McCormack Jan 15, 2021 0

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! One more note from Mark: Check out Episode 32 of "My Favorite Mistake" with consultant Michele Parrish as…
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Interviews

Patrick Adams on “Avoiding the Continuous Appearance Trap”

Mark Graban Jan 13, 2021 0

My guest for Episode #396 is Patrick Adams, the author of the new book (released as a paperback today!), titled Avoiding the Continuous Appearance Trap: 12 Questions to Understand What's Truly Underneath Your Culture. You can learn more…
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Blog

Katie Anderson & Isao Yoshino Talk About Their “Favorite Mistakes”

Mark Graban Jan 7, 2021 0

I've stopped sharing every single episode of the "My Favorite Mistake" podcast here on the blog, but I will share episodes that feature folks from the Lean community. Today's "My Favorite Mistake" is one such episode, featuring my…
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Blog

Learning From These Charts About Patients and Dignity (and Improvement)

Mark Graban Jan 6, 2021 0

I was pointed to this tweet late last year: https://twitter.com/Quality_Watch/status/1332428482517712896 Here is the chart in question: It's an important question from the British NHS -- of course, we'd want patients be be…
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