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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

What Do You Know? And How Do You Know It?

Man seated in Rodin Thinker pose in front of a whiteboard covered with A3 problem solving, fishbone diagram, and sticky notes.

Two questions from a few Toyota mentors — and the Deming idea behind them. You can usually feel it before you can name it. The improvement meeting that used to feel alive is now… polite. People show up. They nod…