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All Posts on Lean Blog

All Blog Posts

All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

#RootCauseRacism Audio Best Check it Out Featured Featured Videos Interviews

Patrick Adams on “Avoiding the Continuous Appearance Trap”

Mark Graban Jan 13, 2021 0

My guest for Episode #396 is Patrick Adams, the author of the new book (released as a paperback today!), titled Avoiding the Continuous Appearance Trap: 12 Questions to Understand What's Truly Underneath Your Culture. You can learn more…
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Blog

Katie Anderson & Isao Yoshino Talk About Their “Favorite Mistakes”

Mark Graban Jan 7, 2021 0

I've stopped sharing every single episode of the "My Favorite Mistake" podcast here on the blog, but I will share episodes that feature folks from the Lean community. Today's "My Favorite Mistake" is one such episode, featuring my…
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Blog

Learning From These Charts About Patients and Dignity (and Improvement)

Mark Graban Jan 6, 2021 0

I was pointed to this tweet late last year: https://twitter.com/Quality_Watch/status/1332428482517712896 Here is the chart in question: It's an important question from the British NHS -- of course, we'd want patients be be…
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Blog

New Giveaway Contest: Win a “My Favorite Mistake” Mug!

Mark Graban Jan 5, 2021 0

Want to have a chance to win one of these snazzy "My Favorite Mistake" coffee mugs? It's the perfect vessel for your coffee or tea... sip and listen! Click here to enter (open to U.S. addresses only due to shipping costs)…
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Blog

Amy Edmondson on How to Really Learn From Failure and Mistakes

Mark Graban Jan 4, 2021 0

The main recurring theme in the "My Favorite Mistake" podcast series is learning from mistakes. I've been trying to do more reading on this topic recently. Here's a 2011 HBR article by Prof. Amy Edmondson: Strategies for Learning…
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Blog

Blaming “Human Error” Isn’t an Excuse for Wasting 500 Doses of Covid Vaccine (But…

Mark Graban Dec 30, 2020 13

During this "let's try to get people vaccinated" phase of the Covid-19 pandemic, almost every article that I've seen about the vaccine and its distribution mentions the need to not waste precious doses. There are many opportunities for…
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Mixtape

Operational Excellence Mixtape: Best of 2020

Ryan McCormack Dec 28, 2020 0

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! 2020 was an unusual year. As much as I look forward to seeing it in the rearview mirror, I also…
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Blog

[Song] Gemba Claus is Comin’ to Town!

Mark Graban Dec 22, 2020 14

Here's a musical holiday treat for my regular Lean Blog readers and podcast listeners, a song parody, originally released back in 2009: "Gemba Claus is Comin' to Town" Gemba Claus is Comin' to Town Lyrics by Mark…
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Blog

Responding to a One-Sided Article That Trashes Lean in Healthcare [Updated]

Mark Graban Dec 20, 2020 7

I was planning on easing into the holidays, staying safe and healthy at home, trying to be thankful and appreciative for all that I have... and then this article ran across my radar via a Google Alert for the phrase "lean hospitals.": …
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Lean Whiskey

Episode #23 of “Lean Whiskey”: Finishing 2020 with Kentucky Bourbon, Eggnog, and Kata…

Mark Graban Dec 17, 2020 0

Deondra Wardelle, Mark Graban, Jamie Flinchbaugh In Episode 23, Mark and Jamie return to finish out 2020, this time joined by Kentucky native Deondra Wardelle, so naturally Kentucky bourbon is our whiskey category of choice. Bourbons…
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Blog

What Were the 11 Most Read LeanBlog.org Posts of the Second Half of 2020?

Mark Graban Dec 17, 2020 0

Thanks everybody for reading my blog here in 2020. When I posted the top 10 most-read posts from the first half of the year, things were very Covid heavy. I've blogged less about that (but more about issues like #RootCauseRacism). We…
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Blog

What Do These Healthcare Leaders Mean by “Habitual Excellence?”

Mark Graban Dec 15, 2020 0

I post here a lot about my most recent podcast series, "My Favorite Mistake," but my first pandemic podcast project was a collaboration with the firm Value Capture. It's a podcast series called "Habitual Excellence," using a phrase from…
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Mixtape

Operational Excellence Mixtape: December 11, 2020

Ryan McCormack Dec 14, 2020 0

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! One more note from Mark: Check out Episode 26 of "My Favorite Mistake" with singer and radio host Yaya…
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Blog

Mourning and Remembering My Time With Kaizen Mentor, Norman Bodek

Mark Graban Dec 10, 2020 5

I was incredibly saddened today to hear that Norman Bodek passed away yesterday in Japan, where he had recently moved with his wife, Noriko. Norman was 88. This was announced through an email from Norman's company, PCS Press, and…
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Mistake

“My Favorite Mistake” Episode #25: Val Ries on Learning From Her First Leadership Role

Mark Graban Dec 10, 2020 0

I'm excited that Episode #25 of my new podcast "My Favorite Mistake" is now released! Note: I'm going to stop cross-posting all of the episodes here to LeanBlog.org. I'll post about the podcast if there is a guest from the Lean…
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Mistake

“My Favorite Mistake” Episode #24: Ash Taylor on Having the Wrong Clients

Mark Graban Dec 7, 2020 0

I'm excited that Episode #24 of my new podcast "My Favorite Mistake" is now released! You can listen to it (or watch it or read a podcast) via my MarkGraban.com website: Episode #24: Ash Taylor on Having Clients That Are a Bad Fit …
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Blog

New eBook — Lasting Impact: Leaders Share Lessons From Paul O’Neill

Mark Graban Dec 3, 2020 0

As I blogged about back in August, the team at Value Capture released an eBook that was built around transcripts of speeches by the late Paul H. O'Neill, Sr. Today would have been Mr. O'Neill's 85th birthday, so Value Capture has…
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Mistake

“My Favorite Mistake” Episode #23: Coach Jimmy Nelson on Being Bad Before You’re…

Mark Graban Dec 3, 2020 0

I'm excited that Episode #23 of my new podcast "My Favorite Mistake" is now released! You can listen to it (or watch it or read a podcast) via my MarkGraban.com website: Episode #23: Coach Jimmy Nelson, "Let's Be Bad Together" …
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