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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

First, We Develop the People

Ohba Toyota palms up palms down improvement

A lunch, a hand gesture, and the question most Lean implementations are answering backwards. The gesture is the whole thing. The late Hajime Oba held his hands out in front of him, palms down, one higher than the other. “All…

What Do You Know? And How Do You Know It?

Man seated in Rodin Thinker pose in front of a whiteboard covered with A3 problem solving, fishbone diagram, and sticky notes.

Two questions from a few Toyota mentors — and the Deming idea behind them. You can usually feel it before you can name it. The improvement meeting that used to feel alive is now… polite. People show up. They nod…

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