Ten Years Ago — In the News Visiting a Japanese Lean Hospital

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Just over a week ago, I got back from Katie Anderson's Japan Study Trip. It was amazing! I have so much to write about and share.

But first, Facebook reminded me of something from exactly ten years ago–the second time I visited Japan with the Kaizen Institute.

I asked 2024 ChatGPT to translate this 2014 news story that's pictured below (with me sitting there and taking notes in the front row of the meeting room). See the English text below the image:

(Translated by ChatGPT)

Date: November 21, 2014 (平成26年)

Main Headline: “Focused Attention on Kaizen Activities”

Subtitle: “Foreign Healthcare Professionals Observe at Kanto Central Hospital”

The article discusses an event where international healthcare professionals visited the Kanto Central Hospital to observe and learn about its “Kaizen” activities. The hospital is actively implementing these improvement methodologies, rooted in the Toyota Production System, to enhance healthcare processes.

The group included 19 participants from various countries who came to learn how Kaizen principles are applied in a hospital setting. The hospital conducted tours and provided detailed explanations about their efforts to continuously improve patient care, reduce waste, and streamline operations.

One of the focal points was how the hospital's staff members actively contribute to Kaizen initiatives by identifying areas for improvement and implementing changes. A doctor, likely featured in the accompanying photo, explained specific examples of Kaizen improvements in action.


Additional Section (Bottom of the Article):
There is a smaller section mentioning a celebration of the hospital's fifth anniversary and the introduction of a new vehicle (likely related to hospital operations or patient transport). It also includes details about the attendees and the broader context of the event.


This article highlights the growing global interest in applying Kaizen in non-industrial fields like healthcare and shows the hospital's role as a leader in these efforts.


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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