Tag: Leadership

It's hard to believe, but it's been almost 17 years since the first edition of Lean Hospitals was published--an effort that eventually received the...

In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory. It's become fashionable in some...

When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...

Scroll down for how to subscribe, transcript, and more My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...

When was the last time a leader in your organization openly said, "I was wrong"? It's not a common occurrence in many workplaces. And that's...

This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit. With each visit, I...

Scroll down for how to subscribe, transcript, and more My guest for Episode #529 of the Lean Blog Interviews Podcast is Scott Gauvin, CEO of...

In the Lean methodology, one of the most well-known--and most misunderstood--practices is the "Gemba walk." The word Gemba means "the actual place." It's where the...

tl;dr Lean doesn't work without psychological safety. Toyota understands that continuous improvement depends on people feeling safe to speak up about problems, mistakes, and...

Scroll down for how to subscribe, transcript, and more My guest for Episode #528 of the Lean Blog Interviews Podcast is Mark Reich, a Senior...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

When someone on your team makes a mistake, what happens next? Do they speak up--or stay quiet? Do leaders give feedback that demonstrates curiosity--or do they...