Tag: Gemba

Katie Anderson Discusses Larry Culp’s AME Keynote And Their Fireside Chat

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My guest for Episode #464 of the Lean Blog Interviews Podcast is Katie Anderson, who is, among other things, the author of the book...

Lean Whiskey #35: Going to “Gemba” at Scotch Whisky Distilleries; Work...

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We're tired, but not tired of whisky. A gemba walk will pick us up... Listen: Here is the episode if you want to stream the audio: In...

Gerald Harris on Lean Leadership Lessons From Automotive Manufacturing, Consulting, and...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #459 of the Lean Blog Interviews Podcast is my colleague, Gerald Harris,...

If You’re Going to Visit the Gemba, Your Mindsets and Behaviors...

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Hi. I'm Mark. If you read this blog, you might already know me. I'm going to tell a story today that's illustrated with Apple...

When the Chef Goes and Sees (Well, Tastes) the Problem

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A few years ago, my wife and I went to a highly-regarded (and oft-recommended) restaurant in the Orlando area (our now former home). I...

Operational Excellence Mixtape: December 20, 2019

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Healthcare - Creating Value for Patients It's been 20 years since To Err is Human, the seminal report from the Institute of Medicine, was released, estimating,...

“We Have Gotten Too Far From our People and the Core...

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Mark's Note: Today's post is written by Ken Segel, the managing director of Value Capture, LLC. This is the first of what I hope...

Lessons from Tesla “Schooling” Toyota: Did You Get the Memo?

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Tesla CEO Elon Musk has been quoted as saying he will "school Toyota on Lean manufacturing." OK, let's take inspiration and lessons from the apparent Tesla Way management system. What would happen if hospitals and other organizations tried emulating Tesla instead of Toyota? What are the methods and mindsets? The behaviors and principles? What's the management approach and culture?

How to Go From Analytical Wonk to “Process Improvement” Coach

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As you might know, I have always enjoyed baseball and like blogging about ideas and statistics that come from the sport. I loved this recent article from The Wall Street Journal and there are parallels to Lean and being an effective change agent: "The Data Wonk Who Became a Coach"

The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies Are...

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Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created something special, since "Toyota culture" is not exactly the same as "Japanese culture." The WSJ says the "model is cracking." Do scandals involving quality and ethical lapses involving companies including those and Nissan tarnish Lean and the Toyota Production System? No. That's as silly as thinking the Wells Fargo banking scandal tarnishes Silicon Valley (although the Valley does enough to tarnish itself).

Eisenhower on Leadership, Sounds like a Lean Thinker to Me

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You might think that "command and control" leadership styles are a thing of the past. But, old habits die slowly and many leaders today still seem to have a mental model that longs for a workforce that would "just do what they're told." What did former President and General Dwight D. Eisenhower say about leaders who are "hitting people over the head?" I blog about that here...

How Champagne Corks Reveal Restaurant Dining Trends: A Simple Data Visualization...

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Last month, my wife and I had a chance for a week's vacation in Europe. As I've blogged about before, we enjoy doing some form of "gemba walk," if you will, at wineries and distilleries. At one restaurant, I was surprised to find a "chart" of sorts in the form of champagne and wine corks...