Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Why Two Data Points Don’t Show Trends: Understanding the Importance of...

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Two data points are not a trend. Two-data-point comparisons can be mathematically correct but practically meaningless. This is true in workplaces and news articles like...

Recording: The Mistakes That Make Us: A Book Birthday Event

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My latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, has turned one year old! Join me and my co-host,...

Throwback Thursday: The Suggestion Box is Dead, with a New Obituary

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As a Throwback Thursday, I'm sharing this webinar that I did back in 2012, as hosted by Karen Martin: https://www.leanblog.org/2013/02/healthcare-kaizen-suggestion-box-dead On this theme of "The Suggestion...

Don’t Digitize the Suggestion Box — Improve a Better Way with...

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Digital transformation is about rethinking and reinventing with digital tools. For over 13 years, KaiNexus has moved beyond the outdated suggestion box model. Traditional suggestion...

Psychological Safety: Ensuring People Get Their Say, Even if They Don’t...

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Psychological Safety means everybody gets their say, but it doesn't mean you get your way. Psychological Safety is an individual's belief, feeling, or perception that...

I’ll Be Speaking, Learning, and Facilitating at the Global Lean Summit

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I'm very happy to be participating in Jared Thatcher's "Global Lean Summit" event this September in Indiana. I'll be there to network and learn, which...

Ask Us Anything! With the KaiNexus Lean Strategy Team – Watch...

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Register Now to see the Recording We are excited to announce another edition of our popular "Ask Us Anything!" webinar series featuring the dynamic KaiNexus...

Psychological Safety in Lean Leadership: Insights from Mike Hoseus and Toyota’s...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #508 of the Lean Blog Interviews Podcast is Mike Hoseus, Executive Director...

Join Me at the Michigan Lean Consortium Annual Conference in August!

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I'm excited to share my breakout session at the Michigan Lean Consortium Annual Conference! In this session, I dive into the critical role of...

Celebrating 13 Years with KaiNexus and Its Improvement Platform!

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This month marks 13 years of my formal association with KaiNexus. I've been around longer than our mascot, Ofie, seen below. As I often say, I've...

Psychological Safety vs. Psychological Comfort: Understanding the Distinction

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The Big Picture: In the Lean community and beyond, some people mistakenly equate "psychological safety" with being comfortable all the time. This misconception can...

Embracing Creative Tensions: Wendy K. Smith on Both/And Thinking and Lean...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #507 of the Lean Blog Interviews Podcast is Wendy K. Smith, co-author...