Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Roberto Priolo – The Lean Global Connection Event and Spreading Lean...

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Scroll down for how to subscribe, transcript, and more My guest for this bonus episode of the Lean Blog Interviews Podcast is Roberto Priolo, the...

Why Labeling Mistakes as ‘Stupid’ Is the Real Mistake: Turning Errors...

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When discussing mistakes, it's common to hear terms like "stupid mistake" or "dumb mistake" thrown around, especially when reflecting on our own errors. However,...

Leadership Failure: How Refusing to Be Wrong Hurts Teams and Innovation

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"I am never, ever wrong." That's a statement that should disqualify an applicant from ANY leadership position. True leadership isn't about projecting infallibility--it's about fostering a...

Jenn Christison: Lessons in Even Better Leadership, Lean Thinking, and Organizational...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #516 of the Lean Blog Interviews Podcast is Jenn Christison, founder and...

Why Kindness in Leadership Matters: Lessons from ‘The Mistakes That Make...

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Today, I want to share a section from my book, The Mistakes That Make Us. I'm sharing an excerpt here in this post, and...

GE Aerospace CEO Larry Culp on CNBC: A Little Better Every...

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It's inspiring to hear a CEO talk about Lean and continuous improvement concepts, as Larry Culp, Chairman and CEO of GE Aerospace, did recently...

Embedding Change Management into your Continuous Improvement Initiatives – Webinar Preview

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I'm happy to be hosting and moderating this webinar that will be presented by Melissa Sherman, a friend of mine from the Michigan Lean...

Beyond the Color Code: Using Process Behavior Charts for Deeper Insights...

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Are Your Charts Leading You to the Wrong Conclusions? Data is everywhere in today's organizations, but are we using it in the most effective way?...

Ryan McCormack’s Operational Excellence Mixtape: September 20, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Exploring Lean Product Development with Jim Morgan – Rivian’s Former COO

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Scroll down for how to subscribe, transcript, and more My guest for Episode #515 of the Lean Blog Interviews Podcast is Jim Morgan, senior advisor...

Psychological Safety is the Foundation for Continuous Improvement [Video]

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Here's part of a video that I recorded for a Lean healthcare event in Asia. I sound congested from seasonal allergies. I'm sorry about...

Starbucks Mobile Ordering Chaos Again: Broken Processes, Inconsistent Service, and Misguided...

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I've blogged about this before, but I'm going back to the problems at Starbucks again with today's post. Starbucks has a new CEO who is...