KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
My guest for Episode 291 is my friend and colleague, Jeff Roussel (@jeff_roussel on Twitter). Jeff is the VP of Sales at KaiNexus, a technology company that I have been involved with for over six years. As Jeff will humbly…
TL;DR: Leaders lose sleep because they react to every up and down in their metrics. Most fluctuations are just noise. Process Behavior Charts help filter noise, identify real signals, and focus leadership attention on meaningful improvement instead of constant firefighting.…
I hope you’ll join me to view a KaiNexus webinar that I’m hosted today. The topic is near and dear to my heart (as well as to others at KaiNexus): collaboration, learning, sharing. Effective Collaboration Across Organizations and Industries Our…
I saw this headline the other day about University Medical Center in Lubbock, Texas: “UMC finds savings through waste“ The headline really should say “through waste reduction.” Reducing waste is, of course, a good thing. Reducing waste usually saves money…
As Eric wrote about in The Lean Startup (and as many others say), time is the most precious commodity anybody has. I think that's true in startups and it's true in other organizations. Everybody says they don't have enough time. So, we have to use it wisely.
I'm excited to be playing host for a KaiNexus webinar on August 30 on a topic that's very important to me (and to many) -- patient safety.
As I mentioned yesterday on LinkedIn, estimates suggest that medical error is the third leading cause of death in the United States, with approximately 250,000 deaths a year... and that's four times as many deaths as caused by the opioid crisis.
Don't get me wrong, opioid abuse and what happens to patients who end up addicted is horrible. But the newly-named "national emergency" of opioid abuse gets far more attention than what I would call "the international patient safety emergency" that has been around for a long time.
I try bringing attention to the serious, yet solvable, problem of patient harm caused by preventable medical error. That's why I'm happy that we'll have three presenters on the 30th on this topic:
"Teaming with Patients to Improve Safety"
Click here to register - the webinar is free.
On Thursday, August 10, I hosted our latest KaiNexus webinar. It’s being presented by Warren Stokes, Director of Process Improvement at HonorHealth, a health system in Arizona. The title of the webinar is: How to Leverage Lean for Long-Term Success (Under…
The team at KaiNexus has asked me to talk about a topic that's near and dear to me... the need to engage everybody in bottom-up improvement. Why do we find "strength in numbers" when we engage everybody? See this post for info about how to register.
Every month or two, Greg Jacobson, MD and I have an “Ask Us Anything” video discussion with questions submitted by members of our KaiNexus community. You can register for our next episode, number 14, which we’ll hold on August 15th.…
It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As I like to say, even though I don't work full time with the company, I have a full commitment to the company, the team, and their approach.
The company has grown by leaps and bounds, adding customers not just in healthcare, but in other industries. You can read more about our aggregate customer results here. Recently, our customers just crossed the threshold of a combined one million hours of labor time saved, in addition to over $250 million in financial impact... in addition to quality, safety, customer and employee satisfaction improvements.
Back in 2011, I interviewed the CEO and co-founder of KaiNexus, Dr. Greg Jacobson:
I helped present a webinar with Dr. Greg Jacobson, the CEO and co-founder of KaiNexus on Tuesday May 16: Taking Improvement Boards Digital: How Leading Companies are Improving Visual Management We just posted a 7-minute podcast preview of the topics we’ll…
Today, Mark Graban and KaiNexus host Kevin Meyer in presenting a webinar about Lean and Zen. Also, we try to practice what we preach about Kaizen at KaiNexus, as we describe in a blog post and podcast episode.
